Customer Experience Associate

1 month ago

DollardDes Ormeaux, Canada TD Bank Full time

**TD Description**

Stay current and competitive. Carve out a career for yourself. Grow with us.

**Department Overview**

At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long
- lasting relationships with our customers. By understanding their needs and providing personalized financial solutions, our purpose is to help our customers and small businesses achieve their financial goals.

We are looking for brand champions, relationship builders, and leading professionals with an understanding of market and economic trends that can build legendary customer experiences.

Join TD Canada Trust and think like a customer, act like an owner, innovate with purpose and execute with an impact.

In this role, you will:

- Process financial transactions like deposits, withdrawals and bill payments as per standardized operating procedures, industry regulations and TD's Code of Conduct and Ethics
- Understand and determine customer needs to recommend solutions specific to those needs while exercising discretion in confidential matters
- Respond and resolve customers' concerns using standard procedures and escalating non-standard activities, as necessary
- Achieve assigned goals and business objectives by promoting banking solutions and completing business processes in a timely and accurate manner
- Connect personally with customers to advise them appropriately and clearly on banking solutions and processes
- Help build a positive, diverse and equitable work environment by promoting team effectiveness as well as participating in personal performance development
- Assist the team by respecting coworkers, staying dedicated, and keeping everyone up-to-date on the status of routine activities
- Deliver quality customer experiences and recommend operational improvements where opportunity exists to improve and achieve operational excellence

**Job Requirements**
- High School Diploma with over 1 year of relevant experience
- Undergraduate degree or equivalent is an asset
- Strong administration, organizational, planning and time management skills to work in a fast-paced environment
- Hands on knowledge of using MS Office (Word, Excel and Outlook) and internet
- A go-getter who can exercise initiative and be accurate and detail oriented to handle several tasks and changing priorities
- A dynamic communicator with established customer experience skills who can connect, both verbally and in writing, with different people in a calm, courteous, and effective manner

**Additional Information**
- #LI-Post

**Inclusiveness**

At TD, we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of our customers and communities in which we live and serve. If you require an accommodation for the recruitment/interview process (including alternate formats of materials, or accessible meeting rooms or other accommodation), please let us know and we will work with you to meet your needs.

**Job Family**
- Retail Sales & Service

**Job Category - Primary**
- Retail Banking - Customer Service

**Job Category(s)**
- Retail Banking - Customer Service

**Hours**
- 37.5

**Business Line**
- TD Canada Trust

**Time Type**
- Full Time

**Employment Type**
- Regular

**Country**
- Canada

**Province/State (Primary)**
- Quebec

**City (Primary)**
- Dollard Des Ormeaux

**Work Location**
- 3720 Boulevard des Sources

**Job Expires**
- 26-Feb-2023

  • Customer Experience Associate

    4 days ago

    Dollard-Des Ormeaux, Canada Scotiabank Full time

    Requisition ID: 183142 Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. **About the role**: As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial...

  • Customer Experience Associate

    1 month ago

    Dollard-Des Ormeaux, Canada TD Bank Full time

    **TD Description** Stay current and competitive. Carve out a career for yourself. Grow with us. **Department Overview** At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long - lasting relationships with our customers. By understanding their needs and providing personalized financial solutions, our purpose is to help our...

  • Customer Experience Associate

    2 months ago

    Dollard-Des Ormeaux, Canada TD Bank Full time

    410475BR Retail Banking - Customer Service Dollard-des-ormeaux, QC May 26, 2023 Company Overview Department Overview At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long - lasting relationships with our customers. By understanding their needs and providing personalized financial solutions, our purpose is to help our...

  • Customer Experience Associate

    1 month ago

    Dollard-Des Ormeaux, Canada TD Bank Full time

    412960BR Retail Banking - Customer Service Dollard-des-ormeaux, QC June 29, 2023 Company Overview Department Overview At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long - lasting relationships with our customers. By understanding their needs and providing personalized financial solutions, our purpose is to help our...

  • Customer Experience Associate

    1 month ago

    Dollard-Des Ormeaux, Canada TD Bank Full time

    400003BR Retail Banking - Customer Service Dollard-des-ormeaux, QC February 16, 2023 Company Overview Department Overview At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long - lasting relationships with our customers. By understanding their needs and providing personalized financial solutions, our purpose is to help...

  • Customer Experience Associate

    2 months ago

    Dollard-Des Ormeaux, Canada TD Bank Full time

    **TD Description** Stay current and competitive. Carve out a career for yourself. Grow with us. **Department Overview** At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long - lasting relationships with our customers. By understanding their needs and providing personalized financial solutions, our purpose is to help our...

  • Customer Experience Associate

    3 weeks ago

    Dollard-Des-Ormeaux, Canada Scotiabank Part time

    Requisition ID: 197744 Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. About the role As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial...

  • Sales Associate

    1 month ago

    Dollard-Des Ormeaux, Canada Party Planet Group Full time

    Sales Associate - Serves customers by helping them select products. - Drives sales through engagement of customers, suggestive selling, and sharing product knowledge. - Greets and receives customers in a welcoming manner. - Responds to customers’ questions. - Directs customers by escorting them to racks and counters. - Provides outstanding customer...

  • Sales Associate

    1 month ago

    Dollard-Des Ormeaux, Canada Party Planet Group Full time

    Sales Associate - Serves customers by helping them select products. - Drives sales through engagement of customers, suggestive selling, and sharing product knowledge. - Greets and receives customers in a welcoming manner. - Responds to customers’ questions. - Directs customers by escorting them to racks and counters. - Provides outstanding customer...

  • Optical Associate

    2 weeks ago

    Dollard-Des Ormeaux, Canada Visique Full time

    **FYidoctors Visique** is seeking a **Part-Time** Optical Associate on a **Permanent** basis at our practice in Visique Pointe-Cliare. The Optical Associate will be responsible for the retail and repair of eyewear products as well as follow-up patient care. This team member will work a schedule of 20 hours per week, Mondays through Saturdays. Join us in...

  • Customer Service Representative

    3 weeks ago

    Dollard-Des Ormeaux, Canada RushCycle DDO Full time

    job Description RushCycle DDO We’re looking for fun, smart and passionate people to join our team! As a RushCycle Sales Associate you will be part of a dynamic team that positively affects the lives of our members on a daily basis This position requires a strong ability to motivate members and manage time, A RushCycle Sales Associate must focus on a...

  • Customer Service Representative

    1 week ago

    Dollard-Des Ormeaux, Canada RushCycle DDO Full time

    job Description RushCycle DDO We’re looking for fun, smart and passionate people to join our team! As a RushCycle Sales Associate you will be part of a dynamic team that positively affects the lives of our members on a daily basis This position requires a strong ability to motivate members and manage time, A RushCycle Sales Associate must focus on a...

  • Cashier/customer Service

    2 months ago

    Dollard-Des Ormeaux, Canada Pizza nikkos Full time

    Responsibilities: - Provide exceptional customer service to all customers - Operate cash register and handle cash transactions accurately - Scan and bag items efficiently - Assist customers with product inquiries and provide recommendations - Process returns and exchanges in accordance with company policies - Maintain a clean and organized checkout area -...

  • Cashier/customer Service

    4 days ago

    Dollard-Des Ormeaux, Canada Pizza nikkos Full time

    Responsibilities: - Provide exceptional customer service to all customers - Operate cash register and handle cash transactions accurately - Scan and bag items efficiently - Assist customers with product inquiries and provide recommendations - Process returns and exchanges in accordance with company policies - Maintain a clean and organized checkout area -...

  • Cashier / Customer Experience Associate

    3 weeks ago

    Sainte-Agathe-des-Monts, Quebec, Canada Walmart Canada Full time

    What you'll do...Our Customer Experience associates interact with every single one of our customers, acting as the warm smile and the helping hand that we pride ourselves on being. It is up to our incredible team to present Walmart's values to everyone who walks through our doors. We have many opportunities in our Customer Experience teams, including:...

  • Computer Sales Associate

    6 days ago

    Dollard-Des Ormeaux, Canada Best Buy Full time

    Are you passionate about working with people and technology? We are hiring immediately for a Sales Associate, which we call an Advisor at Best Buy. As a Sales Associate, you will be the face of Best Buy for everyone who visits our stores. No experience required, we will equip you with the skills and knowledge to confidently assist our customers. Join us...

  • Guest Experience Leader

    1 week ago

    Dollard-Des Ormeaux, Canada McDonald's Full time

    Guest Experience Leader Starting salary $15.75 per hourWe are more than just your local restaurant. We are a collection of hardworking small-business owners.Did you know that from coast to coast, we serve delicious choices to more than 2.5 million people in over 1,400 locations every day, or that we have proudly helped more than 387,000 Canadian families...

  • Sales Associate Lenscrafters

    2 months ago

    Dollard-Des Ormeaux, Canada LensCrafters Full time

    **Requisition ID**:837516 **Store #**: 000923 LensCrafters **Position**:Casual Part-Time **Total Rewards**:Benefits/Incentive Information** At LensCrafters, we're passionate about bringing people better sight. And it takes thousands of people from all backgrounds to do this. By joining our team, you'll learn about the optical industry while developing...

  • Guest Experience Leader

    1 week ago

    Dollard-Des Ormeaux, Canada McDonald's Full time

    Guest Experience Leader Starting salary $15.75 per hourWe are more than just your local restaurant. We are a collection of hardworking small-business owners.Did you know that from coast to coast, we serve delicious choices to more than 2.5 million people in over 1,400 locations every day, or that we have proudly helped more than 387,000 Canadian families...

  • Investment Specialist Associate

    2 weeks ago

    Dollard-Des Ormeaux, Canada Scotiabank Full time

    Requisition ID: 148365 Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. **Investment Specialist Associate** As a Scotiabank Investment Specialist Associate, you will be able to learn the intricacies of financial planning by working alongside seasoned Investment Specialists. You will have an opportunity...