Waiter / Waitress

5 months ago

Quebec City, Canada Paupers Pub Full time

_**Duties and responsibilities**:_
- Provide the perfect service experience for restaurant patrons
- Ensure the guest feels important and welcome in the restaurant
- Ensure hot food is hot and cold food is cold
- Adhere to timing standards for products and services
- Look for ways to consolidate service and increase table turns
- Present menu, answer questions, and make menu recommendations
- Serve customers in an accommodating manner
- Must know all food liquor, beer, wine, and retail offered
- Pre-bus tables; maintain table cleanliness, bus tables, remove dirty plates
- Look for ways to avoid waste and limit costs
- Assist in keeping the restaurant clean and safe
- Provide responsible service of alcoholic beverages
- Deliver food and beverages to any table as needed
- Must follow all cash handling policies and procedures
- Report to property on time and in proper uniform
- Process payments of food and drink orders with the cash register
- Coordinate with kitchen staff to deliver accurate food orders
- **Job requirements**:_
- Must be of legal age to serve alcoholic beverages (May vary by state)
- Must have all certifications and licenses as required by local Health Department and Alcoholic Beverage Commission statutes
- Must have clear written and verbal communication skills
- Must have the physical abilities to carry out the functions of the job description
- Must be able to responsibly handle cash transactions
- Must be able to consolidate and coordinate needs for all tables within their station
- Must be able to carry food and beverages
- Must be able to work in a team environment
- Must attend food safety training
- High school diploma or equivalent; college degree preferred
- At least one year experience as a food server within a restaurant, hotel, or conference center operation
- Any related customer service/oriented experience will be considered
- Ability to comprehend and effectively communicate in fluent English
- **Skills & proficiencies**:_
- Basic Math
- Verbal Communication
- Excellent Customer Service
- Resolve Conflict
- Teamwork
- Persistence
- High Energy
- Sell to Customer Needs
- Thoroughness
- Professionalism
- Client Relationships
- Physical Strength
- Stamina
- Point-of-sale Systems
- Food Safety
- Patience
- Social Perceptiveness
- Positive Attitude
- Dependability
- Interpersonal Skills
- Stress Tolerance
- Dexterity
- Adaptability

Pay: $16.50-$18.00 per hour

**Benefits**:

- Dental care
- Discounted or free food
- Employee assistance program
- Life insurance
- Paid time off
- RRSP match
- Vision care

Schedule:

- Day shift

Supplemental pay types:

- Tips

Ability to commute/relocate:

- Quebec City, QC: reliably commute or plan to relocate before starting work (required)

**Experience**:

- serving: 1 year (preferred)

**Language**:

- English (preferred)

Licence/Certification:

- Smart Serve (preferred)

Shift availability:

- Day Shift (preferred)

Work Location: In person

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