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Cafe Manager

4 weeks ago

Surrey, Canada Combine Cafe & Bar Full time

Join the culinary adventure at Combine Cafe & Bar, an exciting and vibrant dining experience nestled in the heart of Surrey's City Centre. Combine is not just a dining destination; it's an integral part of Locale, a new premium rental tower at Century City.
At Combine Cafe & Bar, we've crafted a unique dining experience with made-to-order cafe and lunch offerings during the day, shareable international-inspired plates in the evening, and a curated wine and cocktail program.
But Combine Cafe & Bar is more than just a place to dine; it's a celebration of our local community's rich history, creativity, and culture. We've designed our space to embrace the local landscape, and our well-curated menu reflects the diversity and vibrancy of Surrey City Centre.
Why Join Our Team?
- Role Summary
Reporting to the Restaurant Manager, and working with the Head Chef, you will be responsible for the management of all aspects of the Restaurant Cafe, executing flawless dining experiences for our guests. As you supervise the daily cafe operations, you will consistently ensure that all team members deliver professional, friendly and engaging service. Supporting and assisting the Restaurant Manager to create a unique working environment.
Key Accountabilities
- Recruiting, training, and supervising café staff.
- Preparing weekly work schedules for staff and finding suitable replacements in cases of staff absence.
- Ensuring that all café expenses are within budget and identifying ways to decrease operational costs.
- Receiving delivered café supplies and verifying that the correct items and quantities have been delivered.
- Taking inventory of café supplies and ordering new stock as needed.
- Resolving customer complaints regarding food quality and customer service.
- Suggesting new menu items based on customers' preferences and feedback.
- Identifying strategies to retain and attract customers.
- Hands-on day-to-day operations
- Assist with marketing, sales and promotions
- Organizing campaigns and developing strategies
- Ensure the highest quality products and customer service
- Bring your passion and smile
- Performs other duties as assigned and directed by the Restaurant Manager.

Education and Experience
- Food Safe Level I Certificate
- Serving it Right Certificate

Required Knowledge,Skills, and Abilities
- Record of maintaining high standards in food quality, guest satisfaction, restaurant cleanliness and sanitation
- Excellent oral and written communication skills
- Outstanding leadership, interpersonal and conflict resolution skills with the capacity to develop and motivate staff to achieve challenging goals
- Experience with Google platform, Google Docs, Google Sheets, Google Slide will be considered an asset
- Must be able to work a flexible schedule including opening, closing, weekends and holidays
- Knowledge of relevant legislation and regulations

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