Scrum Master

You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do. Discover how you can make a difference in the lives of individuals, families and communities around the world.

At Sun Life Financial, we work together, share common values, encourage growth and achievement. Join our talented, diverse workforce and launch a rewarding career. As a Scrum Master in Sun Life's Digital Solutions organization, we are working to transform how we work with technology and strive for best-in-class Client solutions when, where and how they need it.

We are looking for a seasoned Scrum Master who can demonstrate skills and competencies with real-world work experience in this capacity - not just theory, courses or an academic certification.

The Scrum Master is empowered to introduce better ways to help the team perform at its highest level and is responsible for ensuring the team lives agile values and principles. The incumbent will actively participate in developing and maintaining a high performing, self-organizing team. This includes clearing obstacles, establishing an environment where the team can be effective, ensuring a good relationship between the team, product owner and delivery, as well as others outside the team.

**What will you do**:
Implement and promote the use of Agile methodology within the agile team:

- Manage one or more Scrum teams across multiple time zones.
- Facilitate agile ceremonies including sprint planning, sprint review, retrospectives, and daily standups.
- Create a forum for discussing vision, goals, and Product Backlog items with the team.
- Identify, manage, and help mitigate issues and risks, with particular emphasis on timely removal of impediments for the team and/or directing obstacles to appropriate owners for quick resolution.
- Ensure that proper documentation (e.g. vision statement, backlog, roadmap, release plan, sprint backlog, and increments) is prioritized and added to the team’s backlog of work.
- Coordinate with other Agile squads to ensure alignment and management of dependencies in addition to participation in Scrum of Scrums.
- Compliance with Sun Life policies and procedures for delivery and implementation.

Ensure the team embraces the agile principles, values and framework:

- Coach the team, leading to ensure the “agile mindset” is fully adopted and understood.
- Assess and coach the team to higher levels of performance, focus, commitment, respect, and openness while tracking acceleration metrics.
- Facilitate efforts with support and implementation teams on how to integrate agile methodologies into a Waterfall environment.
- Encourage an environment of open communication and collaborative problem solving and where the impact of mistakes can be minimized through early detection as well as making them into learning opportunities.

Develop and nurture strong partnering relationships with Product Owner, Delivery Team and stakeholders:

- Develop strong partnerships with the Product Owner and Delivery Teams to gain strong understanding of objectives, sustain open dialogue to manage product backlog efficiently.
- Influence a wide range of stakeholders (i.e. Business, Delivery, IT) to remove impediments and maximize team output.
- Support and educate the Product Owner and Delivery on agile principles and practices to preserve the team from external pressures which may inhibit its productivity.
- Protect the team from outside interruptions and distractions.

**What will you need to succeed?**
- Good understanding of API architecture frameworks, security, patterns, model and delivery.
- Experience with modern software development principles including code management, test automation, APIs, microservices, and cloud services.
- 5+ years of experience as a scrum master.
- 7+ years overall experience in agile delivery or agile transformation environment.
- Experience using the agile tools including JIRA and Confluence.
- Formal agile training, certification preferred.
- Effective communication skills at all levels, in both structured and non-hierarchical, informal structures.
- Proactive leader who can bring new ideas to the table and take initiative.

**Nice to have**:

- Technical experience and previous accountability for managing teams to deliver APIs and Event Processing solutions with Kafka would be an asset.
- Knowledge of API development in AWS Serverless environment working with AWS Lambda and AWS API Gateway etc. is an asset.
- Experience in DevOps and Agile Toolset (JIRA, Confluence) would be an asset.
- Experience and understanding of the IT Security ecos