Pane Fresco Soup

Location:
115 Hamilton Street North, Waterdown, Ontario, L0R 2H6

Friendly & Energetic, with a passion for food and commitment to our customers. If this describes you, we’d like to hear from you

Why is this Role Important?

Overview:
To ensure the efficient functioning of the Soup & Sandwich department, providing customers with the best quality foods, ensuring courteous, timely customer service.

PASSION & COMMITMENT TO CUSTOMER SERVICE IS A KEY DRIVER FOR OUR COMPANY

Duties and Responsibilities:

- Ensuring exceptional customer service is provided in a courteous manner to maintain our reputation for friendly, effective, and personalized experience.
- To direct and supervise all Soup & Sandwich staff to secure efficient and courteous customer service;
- To respond immediately to any customer inquiries, requests and complaints, ensuring courteous customer relations at all times;
- To maximize sales and gross profit, ensuring sales’ goals, budgets and shrink targets are met;
- Responsible for ordering, receiving, inventory and display of merchandise;
- To hire all part-time staff and train new employees;
- To schedule all Soup, Salad and Sandwich clerks ensuring the strict control of wage costs;
- To interpret and administer Company policy and ensure compliance with the union contract;
- To ensure the maintenance of equipment as well as the safety and sanitation of the department;
- To ensure compliance with the company food safety standards, regulations and audits;
- Other duties as assigned.
- Exceptional customer service skills
- Previous managerial experience and knowledge of production schedules is a definite asset;
- Food Handlers Certification would be an asset;
- Flexibility to work a variety of hours including days, evenings, and weekends;
- Ability to work in a fast-paced environment, under pressure;
- Excellent organization, communication and interpersonal skills.
- How You’ll Succeed:

- Employment Type:
Full time

Type of Role:
Regular
- We are committed to creating a diverse and inclusive workplace.

If you are contacted by us regarding a job opportunity or interview, please advise if you require accommodation.

NOTE: The Employer noted in this posting is an independently owned corporation (“Franchisee”) which is licensed to use the “FORTINOS” trademark(s) by Loblaw Inc. If an applicant is hired by the Franchisee, then his/her employer will be the Franchisee. No employment or similar relationship will be created between the applicant and Loblaws Inc. or its affiliates.