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Property & Auto Subrogation Adjuster

4 weeks ago

Vancouver, Canada Intact Full time

Nos employés sont au cœur de ce que nous faisons de mieux : aider les gens, les entreprises et la société à aller de l’avant dans les bons moments et à être résilients dans les moments difficiles. En vous joignant à notre équipe, vous contribuerez à ces efforts aux côtés de gens expérimentés et passionnés.

Intégrez un milieu où vous disposerez des ressources nécessaires pour apprendre et évoluer, en plus d’être valorisés pour qui vous êtes : chez Intact, la diversité est une force. Vous pouvez compter sur nous pour vous aider à atteindre vos objectifs avec des outils, des possibilités et de la flexibilité. C’est notre promesse aux employés.

Notre formule hybride permet de maintenir un équilibre entre le télétravail et les avantages des interactions en personne.

Poursuivez votre lecture pour découvrir comment vous pouvez façonner l’avenir, réussir en équipe et évoluer avec nous.

**À propos du poste**

We’re looking for a **Auto & Property Subrogation Adjuster** to join our growing team

In this role your work will have a big impact on the investigation, negotiation, and settlement of auto and basic property subrogation claims. You will provide quality service and ensure prompt and equitable recovery of claims in line with corporate policies and standards.

**What you’ll do here**:

- Investigate losses with moderate complexity. Ensure prompt and equitable recoveries in line with our corporate policies and standards.
- Develop action plans for conducting investigations by determining necessary contacts, collection feasibility, and/or legal action.
- Analyze and document the claim by collecting and securing appropriate reports and statements from customers, witnesses and any other parties or experts to determine damage, liability, and opportunity for recovery.
- Negotiate with third parties, lawyers, and insurers to settle claims.
- As required, attend court proceedings or hearings to provide information on claims.
- Provide quality customer service to external or internal customers.
- Answer queries relating to investigations and the claims process.
- Maintain effective communication channels with claims departments and liaise with adjusters, experts, management, and other claims representatives on technical and administrative issues.
- Maintain productive business relationships with service providers and monitor performance to ensure compliance with professional and corporate standards.
- Identify process improvement needs and recommend changes to policies or procedures to maintain quality service and competitiveness.
- Other duties as assigned.

**What you bring to the table**:

- University degree or college diploma and/or equivalent combination of business experience
- Minimum 2 years property, casualty, auto and/or subrogation claims handling experience
- Excellent written and verbal communication skills.
- High attention to detail and critical thinking abilities.
- Strong time management skills.
- Knowledge of litigation processes considered an asset.
- Completed or working towards a Chartered Insurance Professional (CIP) designation considered an asset.

$51,600.00 - $77,400.00

**Ce que nous offrons**

En travaillant chez nous, vous aurez tous les outils pour donner le meilleur de vous-même chaque jour. Voici ce à quoi vous pouvez vous attendre en devenant un membre permanent de notre équipe:

- Un régime complet d’avantages financiers qui reconnaît vos succès
- Un régime d’achat d’actions des employés parmi les meilleurs de l’industrie, avec une cotisation de contrepartie correspondant à 50 % des actions nettes achetées
- Un régime de retraite et d’avantages sociaux flexible et complet, et un service de soins de santé virtuels
- Des aménagements de travail flexibles
- La possibilité d'acheter jusqu'à cinq jours de congé supplémentaires chaque année
- Un compte de dépenses mieux-être pour favoriser un mode de vie sain et actif
- Un accès à des outils et à des ressources qui vous aident à rester en santé physiquement et mentalement, à accueillir le changement et à communiquer avec vos collègues
- Un écosystème d’apprentissage dynamique en milieu de travail, offrant des parcours d’apprentissage, du contenu interactif en ligne et des programmes inspirants
- Des réseaux inclusifs dirigés par des employés pour informer, inspirer, faire entendre, établir des relations et offrir des occasions de perfectionnement
- Des dirigeants et des collègues inspirants qui vous soutiennent et contribuent à votre développement
- Un programme d’action communautaire, car ce qui vous tient à cœur fait partie de ce qui vous rend unique et la façon dont vous redonner à la collectivité doit l'être tout autant

**Égalité d'accès à l'emploi**

Chez Intact, nous valorisons la diversité et créons un milieu de travail inclusif et accessible où tous se sentent appréciés, respectés et écoutés.

Si nous pouvons r