Team Member

4 weeks ago

Ottawa, Canada Quesada Burritos and Tacos Full time

Greet customers in a friendly and welcoming manner, ensuring excellent customer service at all times.
- Take customer orders, accurately enter them into the POS system, and handle payment transactions.
- Prepare and assemble a variety of Mexican food items, following standardized recipes and presentation guidelines.
- Ensure food quality, taste, and appearance meet our restaurant's standards before serving to customers.
- Maintain a clean and organized workstation, including food preparation areas, dining areas, and restrooms.
- Adhere to proper food safety and hygiene practices, including handwashing, glove usage, and proper storage of ingredients.
- Assist in restocking ingredients and supplies as needed to ensure efficient operation during peak hours.
- Collaborate with team members to ensure smooth workflow and timely service to customers.
- Provide recommendations and answer customer inquiries about menu items, ingredients, and preparation methods.
- Uphold a positive and professional attitude while handling customer feedback, resolving complaints, and ensuring customer satisfaction.
- Participate in training sessions and team meetings to enhance product knowledge and improve service skills.
- Follow restaurant policies and procedures, including dress code and attendance requirements.

**Job Types**: Full-time, Part-time

**Salary**: $16.55-$18.50 per hour

**Benefits**:

- On-site parking
- Store discount

Flexible Language Requirement:

- French not required

Schedule:

- 4 hour shift
- 8 hour shift
- Monday to Friday
- On call
- Weekends as needed

Supplemental pay types:

- Tips

**Education**:

- Secondary School (preferred)

**Experience**:

- Customer service: 1 year (preferred)

**Language**:

- English (preferred)

Work Location: In person

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