Property Adminstrator

**Join Us in Creating the Best Places to Live, Shop, Work & Play**

As a **Property Administrator**, you will perform administrative functions and provide exceptional customer service to ensure resident satisfaction and smooth property operations.

We believe in going beyond the necessary to create inspiring environments. To us, a building is so much more than just a collection of walls under a single roof. At Southwest, we believe an innovative, exceptional, thoughtfully designed building can inspire great things to happen inside and around it.
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**Here's a Few Reasons Why We Love Where We Work**
- Performance Based Bonus Eligibility
- Flexible Work Schedules
- Comprehensive Extended Health & Dental Benefits
- Transit Reimbursement Program
- RRSP Plan with Company Matching - 4%
- Employee Health & Wellness Incentive - $300.00 Annual Reimbursement
- Professional Development Opportunities & Education Reimbursement
- Employee Discount Program - 10% off Southwest Properties Lease
- Resident & Employee Referral Programs
- Service Awards & Social Staff Events
- Charitable Donation Matching Program - $1,000.00 Annually + 1 Day off to Volunteer
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**What Your Day Will Look Like**

As a Property Administrator, you will efficiently manage work orders, coordinate contractors, process turnover checklists, and provide exceptional customer service to ensure resident satisfaction and smooth property operations.

**Hours of Work**:Full-time day hours Monday to Friday.

**Work Location**: Southwest Properties main office.
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**What You'll be Responsible For**

**Administration**
- Responsible for the daily assigning of work orders in Yardi.
- Process Turnover Checklists monthly and upload necessary documents.
- Act as the liaison between contractors and residents, coordinating contracted work.
- Maintain contractor documents (WCB, NSCSA, Liability Insurance) ensuring records are up to date.
- Assign, track, and close purchase orders for work assigned to contractors.
- Distribute annual Apartment Assessments to Resident Managers and assign deadlines for completion. Track completion of assessments, evaluate, assign work orders, and follow up where required.
- Process and evaluate materials requests - source and order materials from suppliers, ensuring the best price (e.g., paint, cleaning supplies, appliance parts).
- Manage the programming, identifying, and assigning of all security fobs in Kantech.
- Maintain resident insurance records.
- Monitor False Alarm Notifications and submit appeals.
- Order and distribution staff uniforms on an annual basis.

**Customer Service**
- Correspond with residents regarding tenant insurance, building notices, and other communications as required.
- Respond to communication from residents. Troubleshoot and investigate issues that arise, liaising with internal contacts to determine the best course of action to ensure customer satisfaction.
- Provide support to Managers and maintenance staff to ensure matters are handled in a safe and satisfactory manner for all parties involved.
- Offer support to other Property Administrators in their absence.
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**Your Environment**

You will work in an office setting.
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**What Will Help You Succeed**

You don’t require all the listed qualifications to add incredible value to our team. If you feel energized thinking about what you could accomplish at Southwest, we would love to hear from you.
- Strong written and verbal communication skills.
- Effective relationship building skills with the ability to develop and sustain cooperative working relationships.
- Effective conflict-resolution skills.
- Ability to exercise confidentiality.
- Strong time management skills - ability to manage tight deadlines and work under pressure while achieving quality results.
- High degree of integrity and honesty.
- Ability to perform assigned duties with mínimal supervision.
- Strong attention to detail with a high level of quality.
- Sound knowledge of effective and efficient administrative procedures and techniques.
- Ability to maintain a professional distance with residents, contractors, and suppliers.

Position requires **Criminal Records Check Completion**.
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**People are at the Heart of Everything We Do**

Southwest Properties is committed to attracting and retaining a diverse team, who values your experiences, perspectives, and unique identity. We are committed to creating and maintaining an environment that is inclusive, equitable, and welcoming.
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**Thank you for your interest in Southwest Properties. T