Manager, Residence Education

3 weeks ago


Kingston, Canada Queen's University Full time

About Queen's University

Queen’s University is the Canadian research intensive university with a transformative student learning experience. Here the employment experience is as diverse as it is interesting. We have opportunities in multiple areas of globally recognized research, faculty administration, engineering & construction, athletics & recreation, power generation, corporate shared services, and many more.
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Job Summary

Queen’s Residence Life and Services is committed to providing an experience aimed at fostering the educational and personal growth of its residents. The Queen’s Residence Life and Services staff team is dedicated to the development of the whole student, promoting diversity, accountability, independence and success in a broader learning environment.

Reporting to the Director, Residence Life and Services, the Manager, Residence Education is responsible for the management of the Residence Life Community Development Model in residence. The manager has a primary focus on educational program development, delivery and evaluation.

The Manager, Residence Education is accountable for leading the development and enhancement of student staff training and student staff hiring. The incumbent leads the communication strategy for Residence Life and Services serving students, staff and families.

As part of the Residence Life and Services Leadership Team, the Manager, Residence Education is knowledgeable in student development theory, and is an advocate for student learning and development to ensure a holistic student experience. This position helps guide residence programming, aimed at fostering a living and learning environment that celebrates diversity, maintains mutual respect for the dignity, rights and well-being of others, promotes positive student engagement, and is safe - mentally, emotionally, and physically - for all.

The Manager, Residence Education serves as a member of the Housing and Ancillary Services senior leadership team. The incumbent participates in a rotational week-long on-call system.

**Note**: The schedule for this position requires the incumbent to work frequent evenings and weekends
**Job Description**:
**KEY RESPONSIBILITIES**:
Lead the planning and execution of strategic plans, goals, and priorities for educational programming, in collaboration with the Director, Residence Life and Services

Operationalize the strategic direction of programs by setting expectations for staff and providing leadership and guidance in program implementation.

Direct, research, coordinate, execute and assess the Residence Life Community Development Model, including community development practices and process requirements.

Strategic oversight of the Living Learning Community program, including determining need, assessing current program, direction and coordination.

Strategic oversight of academic initiatives in residence, including coordinating with campus staff and faculty to ensure program delivery.

Manage the planning, development, execution, documentation and assessment of Residence Student Staff Training Programs, including the key deliverables of the annual Student Leader training program and on-going training opportunities throughout the year.

Execute the planning, development, execution, documentation and assessment of the annual student staff recruitment and hiring process.

Establish strong working relationships and provide training, support and guidance to professional and student staff, and Residence Student Government leaders on the execution of Community Development activities and projects in their respective communities.

Establishes, maintains and grows collaborative partnerships and positive working relationships with others areas of Student Affairs and other campus departments (ie. Yellow House, Four Directions Indigenous Student Centre, Queen’s International Centre, Student Academic Success Services) to support growth and development for students in residence

Maintains current knowledge of emerging and diverse student needs and issues as well as best practices in the structure and delivery of student programs

Identify opportunities for continuous improvement; recommends changes to policy and/or procedures. Develop and implement changes to support successful programming

Identify key performance metrics, aligned across initiatives to evaluate programming and inform recommendations for new or improved programs or service delivery

Produce reports, documents and presentations for decision-making, planning and communication purposes

Maintain accurate records and analyze data as required

Liaise to identify, build, and maintain relationships with internal and external partners in order to support effective programming

Provide and/or facilitate crisis and disaster response often in conjunction with other University and Residence senior staff.

Participate in a rotational week-long on-call system, with the Residence Life Leadership Team to main



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