Research & Insights Advisor

2 weeks ago


Richmond, Canada WorkSafeBC Full time

Job requisition number

038370

Job location

Richmond

Full-time / part-time

Full-time

Salary

$40.35 - $48.91/hourly

Expected Salary Range

Posting period

From 11/27/2023 to 12/22/2023

Overview

As a **Research & Insights Advisor** on our Marketing and Communications team, you’ll provide a wide range of research, analysis, and decision support services to deepen our understanding of the needs, attitudes, opinions, perceptions, and behaviours of our stakeholders. You’ll gather requirements, define research objectives, and conduct research that will enhance our ability to fulfill our mandate and improve the experiences we create for those we serve.

You’ll provide strategic and operational leadership to support our Insights and Experience programs.

This is a temporary 12 month opportunity.

**How you’ll make a difference**:You’ll build the understanding and trust that helps WorkSafeBC serve people across B.C.

**Where you’ll work**

At WorkSafeBC, we offer a **hybrid work model** that combines the convenience of working remotely with the dynamism of working in one of our offices, based on the operational needs of the position.

In this role, you’ll work primarily from your B.C. home and once a month from our Richmond office.

What you'll do
- Identify and scope research opportunities to support strategic planning, decision-making, and program evaluation
- Be comfortable with a wide array of research methodologies, including focus groups, in-depth interviews, surveys, panels, and online discussion boards
- Project manage clear project milestones, providing on-going consultation and communication with stakeholders
- Work cross-functionally within the organization to synthesize multiple sources of information (including secondary research, and operational information)
- Uncover and deliver insights, implications, and recommendations that drive business improvements in an easy-to-understand and engaging manner

Is this a good fit for you?

We’re looking for someone who can:

- Develop focused research objectives and identify appropriate research solutions
- Synthesize data and information quickly and efficiently to report findings and draw succinct conclusions for internal partners from a variety of sources and making connections with prior research to ‘join the dots’ to maximize actionable insights
- Build and maintain positive, effective working relationships with team members, partners, and clients
- Be a confident presenter, able to facilitate workshops, moderate in-depth interviews and focus groups as needed
- Lead research projects from inception to conclusion

**Your background and experience**
- A **bachelor’s **degree **in marketing, business administration, computer science, or social sciences with a focus on market research
- A **minimum of six years of experience** conducting market research with experience of qualitative and quantitative research methodologies

We’ll consider equivalent combinations of education and experience.

**Important to know**

Before we can finalize any offer of employment, you must:

- Consent to a criminal record check
- Confirm you’re legally entitled to work in Canada
- WorkSafeBC’s COVID-19 Employee Mandatory Vaccine Policy (the “Policy”) is suspended effective January 9, 2023, however we reserve the right to re-implement it in response to changes in the public health landscape, including public health orders. We are committed to the protection, health, and safety of our employees and our Communicable Disease Prevention Program and related protocols remain in effect.**Who we are**

At WorkSafeBC, we promote safe and healthy workplaces across British Columbia. We partner with workers and employers to save lives and prevent injury, disease, and disability. When work-related injuries or diseases occur, we provide compensation and support injured workers in their recovery, rehabilitation, and safe return to work. We’re honoured to serve the 2.49 million workers and 263,000 registered employers in our province.

**What’s it like to work at WorkSafeBC?**

It’s challenging, stimulating, and rewarding. Our positions offer diversity and opportunities for professional growth. Every day, the work we do impacts people and changes lives. What we do is important, and so are the people we do it for.

Our ability to make a difference relies on building a team with a rich variety of skills, knowledge, backgrounds, abilities, and experiences that reflects the diversity of the people we serve. We are committed to fostering a welcoming, inclusive, and supportive work culture where everyone can contribute as their best, authentic self.

**Learn more**: Discover who we are.

**Our benefits**

As a member of our team, you’ll have access to services and benefits that help you get the most out of work — and life. Along with a competitive salary, your total compensation package includes:

- Extra 4% of your salary in lieu of benefits and 4% in lie



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