Assistant Parts Manager

2 weeks ago


Calgary, Canada Capital Chevrolet Buick GMC Full time

The Assistant Parts Manager is the most senior member of the parts counter team. They’re responsible for performing the full duties of the Parts person, and they are also responsible for providing managerial support and assistance to the Manager of the Parts Department.

This position is responsible for performing a variety of duties, including providing price quotations, checking inventory for product availability, providing delivery dates to customers, and verifying prices. The Assistant Parts Manager prepares and maintains the sales order master file, customer lists, and purchase orders with receipts and makes routine decisions according to company policies and guidelines. The incumbent must load and unload shipments regularly, with the capability of repetitive heavy lifting, and use any necessary equipment.

**Responsibilities**:

- Providing accurate, courteous, and professional customer service.
- Serving retail and wholesale customers by providing quotes and processing parts orders for telephone, electronic, and over-the-counter sales.
- Assisting in daily operations, including maintaining inventory, stock levels, and assisting with store displays.
- Process all inbound/outbound parts shipments; follow up on pending orders, special and parts.
- Manage files containing work orders, invoices, insurance estimates, and specially ordered parts.
- Organize orders for shipping or delivery purposes or for daily pickup.
- Assisting front counter, back counter, wholesale and internal customers.
- Ensuring the cleanliness, safety, and accessibility of the store for customers and employees.

**Requirements**:

- Knowledge of automotive systems in general.
- Knowledge of and ability to monitor inventory in order to determine which parts require special ordering.
- Knowledge of parts counter procedures, such as requiring prepayment for special orders, etc.
- Ability to search part numbers or to use the computer and standard catalogs.
- Ability to accurately track parts.
- Ability to monitor lost sales for inventory control.
- Knowledge of procedures for ordering special parts or parts with no published part number.

**Job Types**: Full-time, Permanent

**Benefits**:

- Company events
- Dental care
- Extended health care
- Life insurance
- Paid time off
- Vision care
- Wellness program

Ability to commute/relocate:

- Calgary, AB T2J 3H5: reliably commute or plan to relocate before starting work (preferred)

Application question(s):

- What are your annual salary expectations?

**Experience**:

- parts management: 1 year (preferred)

Work Location: In person


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