Warranty Services Representative, Barrie

3 weeks ago

Barrie, Canada Tarion Full time

**Warranty Services Representative, **WSR112624**

**Department**:Warranty Services

**Type of Position**: Full Time, Permanent

**Location**: Home Office, Northeast Greater Toronto Area

**Reporting to**: Manager, Warranty Services

**Work Model**: Remote: Frequent car travel is required to assigned work locations within Ontario. This role would also require the incumbent to complete work from a home office. _(All remote work must be completed from your home office within the province of Ontario.)_

**About Tarion**

Since 1976, Tarion has served new home buyers and new homeowners by ensuring that one of their life's biggest investments is protected. Almost every new home in the province is covered by a new home warranty. This warranty protection is provided by Ontario's builders and lasts up to seven years. It is backstopped by Tarion. More than 375,000 homes are currently enrolled in the warranty program. Every year about 55,000 new homes are enrolled.

**How We Make a Difference**

A home is one of life's biggest purchases. As an independent, not-for-profit organization, Tarion provides Ontario's new home buyers and owners with peace of mind that their purchase is safeguarded through the province's new home warranty and protection program.

Almost every new home in the province is covered by a new home warranty. Tarion ensures consumer protection by providing free tools, guides and resources to help homeowners understand their builder's warranty and navigate warranty claims with confidence.

If a builder does not meet their warranty commitments, Tarion offers guidance to help homeowners ensure they receive the coverage they're entitled to, and when necessary, steps in to help resolve warranty claims.

**About the Role**

The Warranty Services Representative provides technical and warranty advice to vendors, builders, home buyers and owners, consultants and lawyers. This position conducts early intervention, investigative, emergency inspections, meetings and conciliations with vendors and owners to assess complaints in compliance with the Ontario New Home Warranties Plan Act and Tarion's Construction Performance Guidelines.

**The incumbent will live within the Northeast of the Greater Toronto Area **and will be responsible for travelling to assigned work locations covering the Greater Toronto Area and outlying regions within the province when required. Compensation includes paid mileage, health and dental benefits, company pension, and family care benefits.
- Remote: Frequent car travel is required to assigned work locations within Ontario. This role would also require the incumbent to complete work from a home office. _(All remote work must be completed from your home office within the province of Ontario.)_

**Responsibilities includes**:

- Work collaboratively and creatively with parties to promote early resolution of warranty claims, in accordance with Tarion's procedures and policies
- Understand the relevant technical standards that provide the basis for identifying warranty issues, and offers suggestions for possible resolution, in keeping with the merits of the warranty claim and the interests of the parties
- Maintain impartiality and open-mindedness while facilitating negotiation and resolution between the parties to a warranty claim by providing direction and encouraging parties to find a compromise or a mutually satisfying solution
- Provide technical and warranty advice to vendors, builders, consultants and homeowners regarding warranty related issues
- Conduct inspections and meetings with external clients and make rulings and decisions on freehold and condominium unit issues on behalf of Tarion
- Issue Work/Settlement Schedules, set and adjust financial reserves as required
- Authorize contractor services and monitor contractor progress
- Represent Tarion as a witness at the License Appeal Tribunal and the Builder Arbitration Forum
- Provide fair, timely, quality and consistent service to home buyers, owners, vendor/builders and their agents and other stakeholders and clients
- Represent Tarion at Builder Associations and public outreach activities
- 3 - 5 years' construction related experience - preferably in freehold residential construction methods
- Minimum community college graduate, in building science or construction related diploma
- Training and experience in a neutral dispute resolution role, such as a mediator, conciliator, claim adjudicator; or experience and skills related to fairly managing complaint processes that involve hearing from participants, analyzing information, encouraging resolution and making recommendations or writing decisions
- Superior communication (verbal and written), observation, negotiation, problem solving, analytical and conflict resolution skills
- Direct or related experience and skills related to creative interest-based approaches to mediating or resolving disputes in different settings such as in-person, telephone, video conference or online
- Ab

  • Warranty Admin

    1 month ago

    Barrie, Canada Barrie VW Full time

    WANT TO WORK for one of Canada’s Best Managed Companies? **Dilawri Group in Ontario** is looking for a **Warranty Administrator** to join the Regional Accounting team at **Barrie Volkswagen**.** - Want to work in an ever-changing market - Enjoy working in a fast-paced environment where adaptive skills lead to success - Want to be part of an organization...

  • Warranty Admin

    1 month ago

    Barrie, Canada Barrie VW Full time

    WANT TO WORK for one of Canada’s Best Managed Companies? Dilawri Group in Ontario is looking for a Warranty Administrator to join the Regional Accounting team at Barrie Volkswagen . Apply to this position if you: Want to work in an ever-changing market Enjoy working in a fast-paced environment where adaptive skills lead to success Want to be...

  • Warranty Services Representative, Barrie

    3 weeks ago

    Barrie, Canada Tarion Full time

    Warranty Services Representative, WSR112624 Department: Warranty Services Type of Position: Full Time, Permanent Location: Home Office, Northeast Greater Toronto Area Reporting to: Manager, Warranty Services Work Model: Remote: Frequent car travel is required to assigned work locations...

  • Warranty Claims Specialist

    1 month ago

    Barrie, Ontario, Canada Barrie VW Full time

    Warranty AdministratorAt Barrie Volkswagen, we're looking for a Warranty Administrator to join our Regional Accounting team.The ideal candidate will have:Assessment and reporting skills to ensure warranty claims are processed efficientlyStrong organizational and prioritization skills to manage warranty schedules and return partsExcellent interpersonal skills...

  • Corporate Warranty Operations Manager

    1 week ago

    Barrie, Ontario, Canada IS2 Workforce Solutions Full time

    Job OverviewIS2 Workforce Solutions is seeking an experienced Corporate Warranty Operations Manager to join our team in Barrie.

  • Financial Services Manager

    4 weeks ago

    Barrie, Ontario, Canada Barrie VW Full time

    About UsDilawri Group, one of Canada's Best Managed Companies, is actively seeking a Financial Services Manager to join the team at Barrie Volkswagen.As a leader in the automotive industry, we are committed to excellence and customer satisfaction.Compensation Package:$80,000 - $110,000 per year, depending on experience.Job Description:The successful...

  • Corporate Warranty Management Professional

    2 weeks ago

    Barrie, Ontario, Canada IS2 Workforce Solutions Full time

    At IS2 Workforce Solutions, we are seeking a highly skilled Corporate Warranty Manager to join our dynamic team in our Barrie location.Job SummaryThis is an exciting opportunity for a seasoned professional to oversee five departments, each managing larger teams. The ideal candidate will have experience in the Marine/ATV/Motorcycle industry, preferably from a...

  • Customer Service Executive

    6 months ago

    Barrie, Canada Loan Shop Barrie Full time

    We are looking for a Customer Service representative with a background in Finance/Banking. Experience in Payday Loans, Check Cashing, Gold buying will be an asset but not mandatory as training will be provided. - **Languages** : English is mandatory & Hindi/Punjabi will be an asset - **Wages** : Based on experience - **International students studying &...

  • Junior Service

    6 months ago

    Barrie, Canada BARRIE MITSUBISHI Full time

    BARRIE MITSUBISHI IS CURRENTILY Looking For a hard-working individual to fill a vacancy in our Automotive Junior Service Advisor position. This involves greeting, listening and communication with the customer to go over any required maintenance to keep their Mitsubishi in warranty or open recalls Good customer service skills & computer literate required,...

  • Receptionist - Barrie Subaru

    7 months ago

    Barrie, Canada Barrie Subaru Full time

    **Weins Auto Group** is looking for a **Receptionist** **at** **Barrie Subaru.** **We are seeking a highly motivated individual with a positive attitude and a willingness to work in a fast-paced team-based environment. This position is an integral role at Weins Auto Group and is responsible for providing our customers with an expectational experience while...

  • Commercial Cleaning Specialist

    4 weeks ago

    Barrie, Ontario, Canada ServiceMaster Clean - Barrie Full time

    OverviewWe are seeking a reliable and detail-oriented Commercial Cleaning Specialist to join our team at ServiceMaster Clean - Barrie. As a key member of our cleaning services team, you will be responsible for providing exceptional cleaning services to our residential and commercial clients in the Barrie area.

  • Customer Service Representative

    4 weeks ago

    Barrie, Ontario, Canada Michaels Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative at our Barrie store. In this role, you will be responsible for delivering an exceptional shopping experience to our customers, ensuring they receive fast and friendly service.

  • Warranty Administrator

    6 months ago

    Barrie, Canada Moffatt's Mazda Full time

    **Moffatt’s Mazda** is a busy Barrie automotive dealer that is currently looking for a Warranty Administrator to join their team. Wages from $40,000 to $60,000 - to be discussed and depend on experience. **Responsibilities**: - Input of warranty claims for payment to Mazda Canada - Monitoring and following up any returned or pended warranty claims for...

  • Customer Service Representative

    6 months ago

    Barrie, Canada Saint Gobain Full time

    **The Role** WHAT’S THE JOB?** We are presently looking for a Customer Service Representative at our Barrie branch.*** **Schedule**: Monday to Friday **Status**:Full Time, permanent, On-site **Here’s what you’ll be responsible for in this role** - Be an all-around champion who can understand customer needs and advise best solutions for a positive...

  • Jr. Accounting Clerk

    6 months ago

    Barrie, Canada Mercedes-Benz Barrie Full time

    **Weins Auto Group** is currently seeking a **Junior Accounting Clerk** to join our successful team at **Mercedes-Benz Barrie**. Weins Auto Group has built a reputation for success becoming one of the country's largest automotive groups that takes pride in operating 15 dealerships. We value our employees and believe in our staff, work-life balance and...

  • Customer Service Representative

    2 months ago

    Barrie, Canada Autobahn CARSTAR Barrie Collision Centre Full time

    Autobahn CARSTAR Barrie is seeking to add another CSR / Administrative Assistant to its successful team! As a Customer Service Representative, with exceptional customer service skills, you will interact with customers after a collision to provide guidance and information. This will ensure that the customers are taken care of after enduring an...

  • Sales Receptionist

    6 months ago

    Barrie, Canada Mercedes-Benz Barrie Full time

    **Weins Auto Group** is looking for a **Sales** **Receptionist** **at **Mercedes Benz Barrie**.** **We are seeking a highly motivated individual with a positive attitude and a willingness to work in a fast-paced team-based environment. This position is an integral role at Weins Auto Group and is responsible for providing our customers with an expectational...

  • Corporate Warranty Operations Specialist

    2 weeks ago

    Barrie, Ontario, Canada IS2 Workforce Solutions Full time

    Company Overview: IS2 Workforce Solutions is a dynamic organization with a growing presence in the industry.About the Role: We are seeking an experienced Corporate Warranty Manager to oversee our operations in Barrie. As a key member of our team, you will play a crucial role in ensuring the success of our business.Job Description: The Corporate Warranty...

  • Part Time Customer Service Representative

    4 weeks ago

    Barrie, Ontario, Canada Barrie VW Full time

    WANT TO WORK for a reputable Canadian dealership? Barrie Volkswagen is currently seeking a Part Time Receptionist to join their team. As a receptionist at Barrie VW, you will be the first point of contact for customers visiting the dealership showroom. Estimated Salary: $40,000 - $55,000 per year (based on 20 hours of work per week) In this role, you...

  • Construction Sales Representative

    4 weeks ago

    Barrie, Ontario, Canada TreowGroup Recruitment Full time

    Job Title: Construction Sales Representative - Barrie RegionWe are seeking a highly motivated and experienced sales professional to join our team as a Construction Sales Representative in the Barrie region. This is an exciting opportunity to work with a well-established Canadian retailer specializing in power tools, fasteners, abrasives, and safety...