General Manager

5 months ago

Kelowna, Canada BNA Brewing Full time

**Duties and responsibilities relate to but are not limited to the following**:
**Daily Operations**
- Empower and develop team to provide the best guest experience possible
- Define and implement service standards; work closely with FOH managers and team to maintain standards and guest relations
- Build food and beverage program alongside Ownership, Executive Chef + Executive Bar Manager, monitor and evaluate program, and implement changes as needed to create best guest experience
- Work with Marketing Director, Bar Manager and Executive Chef for menu ideas, updates, printing + stuffing; organize menu rollout with team; updates menus on Skinny’s website
- Full understanding of opening and closing procedures + reservations
- Support FOH management + team as needed, connect, and engage with guests throughout the evening
- Run daily FOH preservice briefing; check in preservice with Chef regarding changes in the menu, 86 items, reservation changes, etc.
- Ensure that proper security procedures are in place to protect employees, guests, and company assets
- Work with Marketing Director and Ownership to plan inhouse events

**HR**
- Responsible for upholding and modelling business’ core values and vision
- Set and maintain standards of the workplace; continue to develop a safe and positive culture
- Alongside Assistant Manager organize and execute continued learning opportunities for staff both at work and outside of work
- Responsible for posting all FOH jobs, interviewing and hiring; ensure we have appropriate levels of staff per season; assist HR with onboarding and training; conduct 2 month reviews for all new hires
- Develop and empower FOH managers + team; coach, motivate + support team; annual review of FOH managers + staff, organize and lead regular staff meetings
- Responsible for disciplinary action, up to and including termination; aware of company’s policies and procedures of how to discipline and terminate; communicate with Human Resources when employee is hired, written up, or quits/is terminated
- Vacation management of all hourly employees

**Financial**
- Understand and meet restaurant financial objectives; analyzes when objectives are not being met and takes corrective action
- Work with Controller to establish budget for FOH line items
- Review and evaluate qsa and promo’s regularly; work with Controller to set budget, and adhere to it; analyze variances, and take corrective action
- Review top and bottom selling food + beverage items, work with Bar Manager, Executive Chef + Ownership to make appropriate changes
- Assist Controller with payroll processing - ensure FOH Managers are approving/entering in all clock in + outs; ensure all training labor is being recorded properly
- Work with Controller to understand cash out process, daily sales + labor report, sales projections, and budget planning

**Management**
- Execute goals and ideas created by ownership
- Scheduling of all FOH management + staff; utilizes a costed schedule to meet labor cost goal
- Maintain general maintenance of eatery and tasting room, order repairs as needed; work with Controller to set budget for R+M expenses and adhere to budget
- Clear understanding of inventory management, period end, ordering procedures and min stock levels, identify discrepancies and take corrective action; responsible for order all FOH supplies
- Respond to reviews on Trip Advisor, Yelp and Google; recognize staff when mentioned; respond to guest complaints or feedback in an appropriate manner
- Attend and lead weekly management meetings
- Work closely with and maintain open and frequent communication with Ownership, management, and team
- Contribute ideas for marketing to help increase business
- Maintain professional knowledge by tracking emerging trends, researching industry, attending continued education courses or workshops, reviewing relevant industry publications, books, media, etc.

  • General Manager

    2 months ago

    Kelowna, Canada SaaS Academy Full time

    What you’ll love to do:Lead large teams and oversee the day-to-day operations of a high-growth, high-output teamBuild a world-class cultureManage a growing program to ensure continued successYou’ll succeed as a General Manager if you have:A background in managing teams and planning rhythmsExperience in recruitment, onboarding, and offboarding team...

  • General Manager

    6 months ago

    Kelowna, Canada O'Rourke's Peak Cellars Full time

    Overview: **Overview**: Peak Cellars is located on a 7-acre property in Lake Country, and is home to our Goldie Road Vineyard. Wine isn’t the only thing the property produces; the half-acre organic vegetable garden and two greenhouses supply the highest quality fruits and vegetables for the Garden Bistro. We are looking for a **General Manager** to join...

  • General Manager: Manager In Training

    1 month ago

    Kelowna, British Columbia, Canada Eldorado Resort Full time

    Job Title: General Manager - Lakeside DiningAt Eldorado Resort, we are seeking a highly skilled and experienced General Manager to lead our Lakeside Dining team. As a key member of our management team, you will be responsible for the overall success of our Food and Beverage outlets, ensuring exceptional guest experiences and driving revenue growth.Key...

  • General Manager

    1 month ago

    Kelowna, Canada Staples Full time

    Who we are As the Working and Learning Company, we at Staples Canada are dynamic, inspiring partners to our customers and the communities in which we live. At Staples, we inspire people to work smarter, learn more, and grow every day. We look for people who are curious, approachable, and passionate, and who enjoy finding solutions. If that’s you, let’s...

  • Assistant General Manager

    5 months ago

    Kelowna, Canada The Canadian Brewhouse Full time

    Our Team is filled with people who are passionate about providing an above and beyond experience for guests. The goal is to enhance and preserve the Canadian Brewhouse’s reputation with quality customer service skills, innovative brain-power, and a can-do attitude! **What roles are we looking to fill?** - Assistant General...

  • General Manager

    1 month ago

    Kelowna, Canada Optimaliving Full time

    Let us welcome you home to White Heather Manor in Kelowna, BC.Optima Living—founded in 2007—owns and operates innovative seniors’ living communities throughout Alberta and BC, taking an unprecedented approach to senior life. Our unique company culture is one where both residents and team members are family.Optima Living’s North Star, Let us welcome...

  • General Manager

    1 month ago

    Kelowna, Canada Optima Living Full time

    Let us welcome you home to White Heather Manor in Kelowna, BC.Optima Living—founded in 2007—owns and operates innovative seniors’ living communities throughout Alberta and BC, taking an unprecedented approach to senior life. Our unique company culture is one where both residents and team members are family.Optima Living’s North Star, Let us welcome...

  • Restaurant General Manager

    2 weeks ago

    Kelowna, British Columbia, Canada Japikor Cuisine Corporation Full time

     Restaurant General ManagerWork Setting    On-site customer service    Restaurant and food serviceResponsibilities    Requisition food and kitchen supplies    Ensure that food and service meet quality control standards    Address customers' complaints or concerns    Maintain records of stock, repairs, sales and wastage    Prepare...

  • Restaurant General Manager

    4 months ago

    Kelowna, Canada Pizza hut Full time

    Great Things Start Here!  PH Restaurants LP (dba Pizza Hut) is looking for a responsible and accountable individual to oversee and create a positive work culture among a team of employees, to ensure all components of customer service and product qualities are delivered to every customer. The position involves scheduling staff, performing an inventory...

  • Restaurant General Manager

    2 weeks ago

    Kelowna, British Columbia, Canada McDonalds Restaurants Full time

    Job OverviewWe are seeking a highly skilled and experienced Restaurant General Manager to join our team at McDonald's Restaurants. As a key member of our management team, you will be responsible for leading our restaurant operations and ensuring that we deliver exceptional customer service.Job DescriptionThe successful candidate will have a proven track...

  • Psychiatry

    5 months ago

    Kelowna, Canada Kelowna General Hospital Full time

    **IHA-10054**: New - Status- Open- Site- Kelowna General Hospital- Site Type- Hospital- Type of Position- Permanent- Date Range- Hours of Work- 1.0 FTE- On Call- TBD- On Call- Comments- Doctorate in Medicine **Qualifications, Education and Skills**: **Requisites**: - Current College of Physicians and Surgeons of British Columbia (CPSBC) License-...

  • Child and Adolescent Psychiatrist

    1 month ago

    Kelowna, British Columbia, Canada Kelowna General Hospital Full time

    Job SummaryWe are seeking a highly skilled Child and Adolescent Psychiatrist to join our team at Kelowna General Hospital. As a key member of our Psychiatry department, you will provide inpatient and outpatient child and youth mental health services within the hospital and the local community.Key ResponsibilitiesAssume care for a portion of new child & youth...

  • Apprentice General Manager

    1 month ago

    Kelowna, Canada Optimaliving Full time

    Let us welcome you home to White Heather Manor in Kelowna, BC.Optima Living—founded in 2007—owns and operates innovative seniors’ living communities throughout Alberta and BC, taking an unprecedented approach to senior life. Our unique company culture is one where both residents and team members are family.Optima Living’s North Star, Let us welcome...

  • Apprentice General Manager

    1 month ago

    Kelowna, Canada Optima Living Full time

    Let us welcome you home to White Heather Manor in Kelowna, BC.Optima Living—founded in 2007—owns and operates innovative seniors’ living communities throughout Alberta and BC, taking an unprecedented approach to senior life. Our unique company culture is one where both residents and team members are family.Optima Living’s North Star, Let us welcome...

  • Restaurant General Manager

    3 weeks ago

    West Kelowna, British Columbia, Canada Canadian 2 for 1 Pizza Full time

    Welcome to Canadian 2 for 1 Pizza. We are seeking a highly skilled Restaurant General Manager to lead our food service operations. Your primary responsibility will be to determine the type of services to be offered and implement operational procedures to ensure seamless customer experience.Key ResponsibilitiesService Strategy: Develop and implement a service...

  • Hospitalist

    6 months ago

    Kelowna, Canada Kelowna General Hospital Full time

    **IHA-10071**: New - Status- Open- Site- Kelowna General Hospital- Site Type- Hospital- Type of Position- Permanent- Date Range- Hours of Work- Full time, Part time or Locum- On Call- Usually one night (midnight to 0800) per every 14 days for 1.0 FTE- On Call- Comments- Membership with The College of Family Physicians of Canada (CFPC) - Doctorate in...

  • General Manager

    6 months ago

    Kelowna, Canada Kelowna Paddle Centre Full time

    The Kelowna Paddle Centre is a non-profit society operating in cooperation with the City of Kelowna to provide our community safe, accessible paddling sports for families, individuals and competitors. KPC offers: annual membership, drop-in paddles, public programs for non-members and youth summer camps.We have cultivated a rich history of paddling in the...

  • Lead Generator

    1 month ago

    Kelowna, Canada FLOFORM Full time

    Description Position at FloForm Countertops Required immediately, our Okanagan Branch is seeking a Full Time/Part-Time Lead Generator/Brand Ambassador to join the team in Kelowna! Monday - Thursday and occasional Sundays with flexible hours. This role is physically located in Big Box Retail stores- Lead Generators at these kiosks are paid a base pay...

  • Hospitalist

    4 months ago

    Kelowna, Canada Kelowna General Hospital Full time

    IHA-10071 Status: Open Site: Kelowna General Hospital Site Type: Hospital Type of Position: Permanent Date Range: Hours of Work: Full time, Part time or Locum On Call: Usually one night (midnight to 0800) per every 14 days for 1.0 FTE Comments: Membership with The College of Family Physicians of Canada (CFPC) Doctorate in Medicine Could be eligible for...

  • Hospitalist

    3 months ago

    Kelowna, Canada Kelowna General Hospital Full time

    IHA-10071 Status: Open Site: Kelowna General Hospital Site Type: Hospital Type of Position: Permanent Date Range: Hours of Work: Full time, Part time or Locum On Call: Usually one night (midnight to 0800) per every 14 days for 1.0 FTE Comments: Membership with The College of Family Physicians of Canada (CFPC) Doctorate in Medicine Could be eligible for...