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4 months ago

Vancouver, Canada Glowbal Restaurant Group Full time

Glowbal Restaurant Group has become one of the most successful restaurant companies in Vancouver. Our eight brands include Glowbal, Coast, Italian Kitchen, Trattoria (Park Royal & Burnaby), Black+Blue (Vancouver & Toronto), The Roof, Five Sails and Riley Fish & Steak. Immersing guests in an experience that is fresh and vibrant, with engaging service, impressive wine and cocktail lists, and some of the most inventive, celebrated cuisine, it is no wonder our restaurants are exactly where everyone wants to be.

**WHY WORK FOR US**:
We are proud to offer our 1000+ staff competitive wages, hands-on training, extended health benefits, annual performance reviews, and referral programs. We also support internal growth and development with our job transfer policy and performance-based opportunities for cross training in different cuisines and restaurant concepts. Dining discounts across our brands are a definite perk

We are currently looking for SERVERS to join our dynamic team at FIVE SAILS RESTAURANT, located in the Pan Pacific Hotel. Our team delivers Vancouver’s only Four Diamond dining experience in a charming and relaxed atmosphere. Where the city meets the harbor, and the land meets the sea.

The SERVER is responsible for capturing guest menu selections and presenting the food and beverage preferences in an engaging way. The SERVER leads in delightful conversation and creates the restaurant experience by their style and service attributes.
- Knowledge is power; answer questions about food, beverage, wine, and other restaurant functions and services; explain/romance the menu concept and style
- Genuine is the best; a memorable dining experience is always the focus, created by the art of service
- Anticipate guest needs; replenish mise en place, refill glasses, fold napkins, stay on top of table maintenance
- Respect; no request is too difficult; teamwork makes the dreamwork
- Work safely; monitor the cleanliness of your section and ensure all material and areas are safe and free from clutter

**SKILLS & QUALIFICATIONS**:

- 3+ years minimum experience as a server in a fast-paced environment
- Serving it Right certified and understanding of responsible alcohol service
- Certification in liquor, wine (WSET) and food service courses is an asset
- Excellent wine, cocktail and food knowledge
- A positive, energetic outlook and a passion for food and beverage
- A strong sense of urgency to satisfy the needs of others
- Able to stay calm, prioritize and synchronize the sequence of service
- Excellent communication and interpersonal skills

**Must have a fine dining experience to excel in this role**

**TO WORK FOR US**: You MUST have valid proof of Social Insurance Number and be legal to work in Canada with proof as a Canadian Citizen, Permanent Residence or Valid Work Permit.