Journeyman Lead Hand- Heavy Duty Technician

7 months ago

Edmonton, Canada Calmont Truck Centre, Edmonton Full time

We are the best at what we do so what are you waiting for?
The Calmont Group is growing and we would love for you to come and grow with us
For nearly 50 years, Calmont Group, a growing Canadian-based company with branches in Alberta, Saskatchewan, Manitoba, and Ontario. We are dedicated to delivering best-in-class transportation solutions to meet the diverse needs of our customers. Headquartered in Edmonton, Alberta, Calmont Group is comprised of Calmont Leasing Ltd., Calmont Truck Centre Ltd., Calmont Equipment Ltd., and Carter Lease and Rentals.
**What we offer**:
Competitive wages
Employer paid Health and Dental plans
RRSP matching
Employee Assistance Program
Company events
Great Team Environment
Tool incentive program
Tuition reimbursement

Join our team and experience a rewarding work environment with skilled and supportive teammates. We are currently accepting resumes from **energetic **and **dedicated **individuals who are looking for a career as a **Journeyman Lead Hand** at our **Calmont Truck Centre at our Edmonton** location

As a **Journeyman Lead Hand**, you will oversee and allocate work to Service Technicians and Apprentices. You will also use your experience to perform repairs, maintenance, and conduct inspections, hands-on. Some of the job duties will include, but are not limited to:

- Operating shop equipment in a safe and responsible manner.
- Supervising up to 30 staff.
- Repairing trucks while mentoring junior staff.
- Utilizing systems to keep workflow notes up to date.
- Working with Service Advisors to maximize sellable time and keep repairs organized.
- Professionally communicating through customer interactions and tech support.
- Promoting a safe work ethic, attitude, and workplace. Ensuring safety policies, standards, and procedures are followed to achieve a safe work environment and safety for all staff, customers, and visitors.
- Developing and scheduling maintenance tasks per manufacturers’ recommendations. Ensuring equipment is cleaned, lubricated, and maintained on daily basis.
- Interpreting and scheduling work orders with Technicians to ensure effective utilization of resources, while considering skills required to complete tasks.
- Working with Warranty Personnel to ensure that warranty claims are completed, and recorded in accordance with the manufacturers’ procedures, recognizing multiple vendor warranty philosophies and policies.
- Providing proactive leadership and management of all staff resources within shop to maintain a functional shop floor.
- Providing ongoing coaching and mentoring to Technicians to enhance technical and troubleshooting skills and work standards, including review and clarification of procedures and techniques, quality of work, and work effectiveness.
- Keyholder for evening and weekend shifts.
- Performing other duties as assigned.

**DESIRED SKILLS AND EXPERIENCE**
- High School Diploma or GED.
- Proficient technician with firm supervisory and patient mentorship qualities.
- Extremely organized and proficient computer skills.
- Volvo or Mack service shop experience considered an asset.
- Valid Journeyman certificate.
- Prior Supervisory/Management/Lead Hand experience in heavy duty or related industry.
- Minimum of 4 years experience as a Heavy Duty Technician
- Working knowledge of MS Word and Excel.
- CDK and Asist (Decisiv) experience considered and asset.
- Valid Class 5 Driver's License.
- Valid Class 3 Driver’s License an asset.
- Excellent attention to detail with a sense of urgency to meet tight deadlines.
- Strong customer service and troubleshooting skills with experience analyzing and resolving customer service and client issues.

Willing to negotiate moving expenses.

**Benefits**:

- Dental care
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- RRSP match

Application question(s):

- Are you currently residing in Canada?
- How many years of experience do you have in regards to the position being applied for?
- What interests you in this role with Calmont?
- What are your wage expectations for this position?
- Are you currently working? How much notice would you need to provide?
- If you could provide 3 work qualities about yourself, what would they be?
- Can you provide 3 work related references if you are selected for this role?

Work Location: In person

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