Vp Operations

7 months ago

Vancouver, Canada Saje Natural Wellness Full time

**Please note: there is a requirement to be based in the wider Vancouver area.**

**Overview**:
At Saje Natural Wellness, our mission is to connect people with the healing power of plants so that everyone can live their life to the fullest, naturally.

Since 1992, we’ve been committed to creating 100% natural products that are rooted in function and designed to help people tune into their personal wellness. And just like nature, we’re continually growing

We’re on the lookout for top talent to join our team, in our stores, offices and distribution centres. We offer competitive compensation and benefits, flexibility in working styles and a commitment to professional growth and personal wellness supported by a generous Team Member discount on our products.

**The impact you'll make**:
Reporting to the Chief Financial Officer, the VP Operations will be responsible for overseeing the Planning function (Demand, Supply, Channel Allocations), the Procurement function (raw materials - hard goods and essential oils, finished goods, packaging) and the Distribution and Logistics function (logistics for the flow of goods from oversees to domestic to the stores/DC, DC operations - both in-house and 3PL). Reporting into this position is the Director of Planning, the Director of Procurement and the Sr. Director of Distribution and Logistics.

The VP Operations serves a key leadership role in aligning the teams to support the business and other functional partners in a way that aligns to our strategic roadmap and financial goals.

All Saje Team Members are responsible for contributing to Saje’s culture and maintaining a positive environment for themselves and their peers.

**Responsibilities**:
Strategic Plan - In partnership with the CFO and Executive team develops a strategic operational and supply plan that aligns with the businesses core strategies and objectives both ‘in-year’ and over a 3 year + horizon

Procurement Excellence - with support from Director of Procurement ensure a clear roadmap for quality supply of raw materials including Essential Oils and hard goods/electronics and packaging that meets Saje and regulatory expectations/requirements. Develop in conjunction with R&D, CEO and Finance objectives on quality and financial input costs. Important to bring proactive anticipation based on evolving supply network and Saje innovation plans that look beyond one year. Proactively identify areas for savings including partnering with R&D on reconfirmation considerations.Planning Support & Process Ownership - with the support of the Director of Planning optimize an efficient org structure and use of tools and establishment of processes in coordination with cross functional business partners (Marketing, Finance, Product etc) to build and establish rigor on Demand Planning, Supply Planning and Allocations (shipments to stores and e-comm reservations). Leveraging Netstock and identifying process improvements and ensuring proper organizational support and cross-functional relationships are built and maintained. Own and co-pilot monthly S&OP process (with Finance co-pilot) for all sales driven planning (Channel goals, store goals, product forecasts etc). Deliver strategic SKU portfolio reviews (pareto analysis or other) in coordination with Finance and Product team on annual/semiannual basis and help manage end of life or expiration issues proactively (monthly E&O reviews). Deliver on KPIs (OOS, inventory turns etc)DC and Logistics - with the strong support of Sr. Director of Distribution and Logistics, help chart path for next 3 years on optimal fulfillment and logistics infrastructure and flows including 3PL management and in-house DCs. Coordinate with Finance to establish cost efficiency and quality objectives. Proactively identify areas for negotiating with vendors (Freight) or optimizing processes or product flow. Ensure proper management of both Corp and hourly employees including all regulator, government and health and safety requirements. Ensure on-site quality process fits seamlessly with overall Saje quality processes and requirements. Maintain stewardship over Health Canada site kitting license and ensure proper adherence to requirements.Leadership Development and Skill Development - Ensure leaders and teams are supported and have clear development paths. Identify areas for organizational change and enhancement in coaching, org design, process design.
- Process Thought Leader and Change Implementation and Execution Champion - be an owner and champion of identify process enhancement opportunities or ‘new ways’ of doing things and advocate for appropriate change. Be a key supporter of execution of change and be willing to roll up sleeves we needed while not losing site of the bigger picture.

**Qualifications**
- Proven experience leading large-scale teams with developed ability to coach, enhance team capability, and grow emerging leaders at all levels of their career.
- You have a strong bread

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