Assistant Store Manager, Operations

1 month ago

Mississauga, Canada Sheridan Nurseries Limited Full time

Employment Opportunity

Sheridan Nurseries Mississauga - Southdown Rd. is actively searching for an:
Assistant Store Manager, Operations
Permanent, Full Time

**About the Job**:
The Assistant Store Manager, Operations (AMO) will be responsible to support the Store Manager in the daily operations of the store. Your role is to manage employees, oversee inventory and cash control, create schedules based on labour forecasts, work with guests, and help achieve company goals.

**Your Accountabilities**:

- Assist the Store Manager in planning and implementing strategies to meet and exceed annual sales revenues and profit budgets.
- Participate in scheduling and forecasting labour to achieve the budgeted sales to labour rate (labour ratio and sales per labour hour).
- Oversee store inventory, ensuring product quality, availability and timely receiving while reducing scrap, shrink, and aged inventory while maintaining a fully stocked store with accurate inventory.
- Ensure the following of all cash handling procedures and policies as directed by Head Office and the Store Manager, ensuring the compliance of all staff by overseeing the control of all cash on hand and working to resolve any discrepancies, including balancing cash tills, ensuring accurate deposits, and managing use of petty cash.
- Exhibit, and foster amongst all employees, an enthusiastic, helpful, and positive sales-oriented attitude towards all guests, ensuring a high level of service.
- Maintain high store standards and assist Store Manager with upkeep and maintenance of all store facilities and equipment on premises.
- Provide leadership and direction to all employees, including holding direct reports accountable and actively provide training, coaching, and mentorship.
- Interview, hire, onboard, and train new employees.
- Maintain accurate records and ensure that all requests are followed up on in a timely manner.
- Resolve guest and employee issues and concerns.
- Ensure receiving is completed in a timely manner, including that shipments have been accurately verified and priced accordingly and that credit requests are forwarded immediately to the appropriate contact for all short-shipped, damaged, or unsaleable items.
- Actively seek to increase knowledge base of all Sheridan products and services.
- Provide a safe work environment for all employees through active observations, hazard reporting, coaching on relevant health and safety best practices, and leading by example while ensuring all employees are adhering to company policies and guidelines.
- Support Store Manager or other Assistant Managers as needed, serving as a backup in their absence.

**Knowledge, Skills and Abilities**:

- Must have completed high school and be legally eligible to work in Canada.
- 5+ years of experience in a retail setting.
- Previous management or supervisory experience with proven leadership and organizational abilities.
- Excellent communication and interpersonal skills when interfacing with guests and employees.
- Strong technological proficiency with an attention to detail and emphasis on accuracy and efficiency.
- Existing product knowledge or ability to learn.
- Passion for the industry, sales, and guest service.
- Ability to problem solve and make decisions.
- Effective time management, with the ability to adapt and prioritize multiple tasks and situations.
- Active listening and trust building.
- You do not shy away from conflict and have courage to resolve problems and troubleshoot guest complaints.
- You are punctual and dependable, and highly value honesty, integrity, and authenticity.
- Flexibility to work a variety of shifts including day, evening, weekends, and holidays as seasonal peaks require, including store opening and closing responsibilities.
- This job requires extended periods of walking and standing, as well as the ability to lift 50lbs and work in various weather conditions and environments.

**Our Vision, Mission, & Values**:
At Sheridan Nurseries we aim to delight our associates, guests, and business partners in everything we do. Independently owned and operated for over 100 years, we are committed to growing the highest quality plants at our local farms, curating the best-in-class home, garden, and lifestyle products and services, delivering unrivaled guest service and satisfaction, and providing meaningful and rewarding careers to our employees. We always strive to inspire and share our knowledge, passion, and expertise to build confidence, loyalty, and trust, while protecting our planet with industry leading environmentally sustainable initiatives and giving back to our local communities and charities.
Our vision is “To inspire people to never stop growing”.
At Sheridan we seek people who will continually strengthen our culture. We work hard to ensure our culture is something we feel proud of and allows us to bring our best selves to work every day. And a great culture starts with values. We have clearly defined values which are

  • Assistant Store Manager

    1 month ago

    Mississauga, Canada Store richview Mississauga Full time

    **About us** We are professional and agile. Our work environment includes: - Modern office setting - Food provided **Responsibilities**: - Maintain a friendly and professional demeanor with customers, employees, and management. - Interact effectively with the district manager. - Assist with inventory management and ordering of merchandise. - Assist in...

  • Assistant Store Manager

    5 days ago

    Mississauga, Canada The Woods Cannabis Full time

    The Woods Cannabis & The CBD Shoppe is excited to invite qualified individuals to express their interest in joining our team as the Assistant Store Manager in our upcoming Mississauga location. As the Assistant Store Manager, you will play a crucial role in overseeing the store's daily operations, working closely with the Store Manager to maintain a high...

  • Assistant Store Manager

    1 month ago

    Mississauga, Canada Guess Factory Full time

    Our company is looking for an Assistant Store Manager who will be responsible for overseeing the daily operation of a store, including supervising the work of sales associates, cashiers and stock clerks and working with them to reach corporate sales goals. The Assistant Store Manager will also be responsible for creating a positive customer experience and...

  • Assistant Store Manager

    4 days ago

    Mississauga, Canada CLAIRE'S Full time

    About the RoleAs an Assistant Store Manager at Claires, you will support your Store Manager with the following;Sales and profit: Driving and achieving retail store targetsCustomer service: delivering the finest level of customer serviceStore operations: keeping the store running smoothlyCommerciality: Ensuring your store is well merchandised and...

  • Assistant Store Manager

    4 days ago

    Mississauga, Canada CLAIRE'S Full time

    About the RoleAs an Assistant Store Manager at Claires, you will support your Store Manager with the following;Sales and profit: Driving and achieving retail store targetsCustomer service: delivering the finest level of customer serviceStore operations: keeping the store running smoothlyCommerciality: Ensuring your store is well merchandised and...

  • Assistant Store Manager

    4 days ago

    Mississauga, Canada CLAIRE'S Full time

    About the RoleAs an Assistant Store Manager at Claires, you will support your Store Manager with the following;Sales and profit: Driving and achieving retail store targetsCustomer service: delivering the finest level of customer serviceStore operations: keeping the store running smoothlyCommerciality: Ensuring your store is well merchandised and...

  • Assistant Store Manager

    2 weeks ago

    Mississauga, Canada Michael Hill Full time

    Michael Hill is a market leading, premium jewellery brand, operating a network of 280 stores across Australia, New Zealand and Canada. We invite you to come and join the team behind the moments that matter! What can we offer you? Surround yourself with an encouraging network of fellow Assistant Store Managers whilst being mentored by knowledgeable...

  • Assistant Store Manager

    4 days ago

    Mississauga, Canada Spencer's & Spirit Halloween Full time

    Assistant Store Manager - Spirit in Mississauga, ON at Spirit Halloween SpiritHalloween was founded out of the observation of a trend on the verge ofexplosion. Since the opening of its first store in 1983, Spirit has experiencedtremendous growth. In 1999, Spirit Halloween operated 63 seasonal locationsthroughout the United States and was acquired by...

  • Assistant Store Manager

    4 days ago

    Mississauga, Canada Spencer's & Spirit Halloween Full time

    Assistant Store Manager - Spirit in Mississauga, ON at Spirit Halloween SpiritHalloween was founded out of the observation of a trend on the verge ofexplosion. Since the opening of its first store in 1983, Spirit has experiencedtremendous growth. In 1999, Spirit Halloween operated 63 seasonal locationsthroughout the United States and was acquired by...

  • Assistant Store Manager

    4 days ago

    Mississauga, Canada Spencer's & Spirit Halloween Full time

    Assistant Store Manager - Spirit in Mississauga, ON at Spirit Halloween SpiritHalloween was founded out of the observation of a trend on the verge ofexplosion. Since the opening of its first store in 1983, Spirit has experiencedtremendous growth. In 1999, Spirit Halloween operated 63 seasonal locationsthroughout the United States and was acquired by...

  • Assistant Store Manager

    1 month ago

    Mississauga, Canada GUESS?. Inc. Full time

    **Reports to**: Store Manager **Supervises**: Assists management with all sales associates, desk associates, stock associates Position Overview The assistant manager is responsible for overseeing the customer experience, training and development of the store staff, leading by example on the selling floor and maintaining the store standards on the selling...

  • Assistant Store Manager

    1 month ago

    Mississauga, Canada GUESS?. Inc. Full time

    **Reports to**: Store Manager **Supervises**: Assists management with all sales associates, desk associates, stock associates Position Overview The assistant manager is responsible for overseeing the customer experience, training and development of the store staff, leading by example on the selling floor and maintaining the store standards on the selling...

  • Assistant Store Manager

    3 hours ago

    Mississauga, Canada Spirit Halloween Full time

    Brand: Spirit Halloween The Assistant Store Manager supports the Store Manager in the staffing, setup, merchandising, pack-up and teardown of a Seasonal Store. The Assistant Manager is responsible for supporting the Store Manager in the various tasks involved in the overall operation of a store ensuring maximum sales/profitability by establishing and...

  • Assistant Front Store Manager

    4 weeks ago

    Mississauga, Canada Shoppers Drug Mart Pharmaprix Full time

    **Location**: 5100 Erin Mills Pkwy, Mississauga, Ontario, L5M 4Z5 Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do. **Why this role is important?** **SUMMARY**: To assist the Front Store Manager (FSM) in managing the human, physical...

  • Assistant Front Store Manager

    4 weeks ago

    Mississauga, Canada Shoppers Drug Mart Pharmaprix Full time

    **Location**: 3052 Elmcreek Road, Building E, Unit 101, Mississauga, Ontario, L5B 0L3 Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do. **Why this role is important?** **SUMMARY**: To assist the Front Store Manager (FSM) in managing...

  • Assistant Store Manager

    5 days ago

    Mississauga, Canada Spirit Halloween Full time

    Job Description Brand: Spirit Halloween The Assistant Store Manager supports the Store Manager in the staffing, setup, merchandising, pack-up and teardown of a Seasonal Store. The Assistant Manager is responsible for supporting the Store Manager in the various tasks involved in the overall operation of a store ensuring maximum sales/profitability by...

  • Assistant Store Manager

    4 days ago

    Mississauga, Canada Rogers Full time

    Assistant Store Manager Our branded retail team is at the heart of our success. We represent the welcoming spirit of our company. Our retail teams are outgoing and approachable individuals who understand how our products and services fit into everyday life, and we're excited to show customers how that technology can enhance and simplify their lives. We...

  • Assistant Store Manager

    4 days ago

    Mississauga, Canada Rogers Communications, Inc. Full time

    Select how often (in days) to receive an alert: Assistant Store Manager Our branded retail team is at the heart of our success. We represent the welcoming spirit of our company. Our retail teams are outgoing and approachable individuals who understand how our products and services fit into everyday life, and we’re excited to show customers how that...

  • Assistant Store Manager

    4 days ago

    Mississauga, Canada Rogers Communications, Inc. Full time

    Select how often (in days) to receive an alert: Assistant Store Manager Our branded retail team is at the heart of our success. We represent the welcoming spirit of our company. Our retail teams are outgoing and approachable individuals who understand how our products and services fit into everyday life, and we’re excited to show customers how that...

  • Assistant Store Manager

    4 days ago

    Mississauga, Canada Rogers Communications, Inc. Full time

    Select how often (in days) to receive an alert: Assistant Store Manager Our branded retail team is at the heart of our success. We represent the welcoming spirit of our company. Our retail teams are outgoing and approachable individuals who understand how our products and services fit into everyday life, and we’re excited to show customers how that...