La-z-boy Sales Associate

6 months ago

Kingston, Canada La-Z-Boy Ottawa & Kingston Full time

**La-Z-Boy Sales Associate**

Are you outgoing and energetic? Are you ready to build something amazing?
Are you looking for a place to make a great living AND make a difference?

We are hiring NOW in our Kingston location

Comfort starts with our 13,000+ team members across the globe, who are transforming the power of comfort every day. Our employees have the power to change lives, in our homes, work and communities. We foster an inclusive environment while honoring a legacy built on family, where everyone can be themselves.

La-Z-Boy's success is due to our people. We have a proven record of exceptional products represented by Exceptional People and are invested in their growth.

If you are ready to join an industry leading organization where our people are the most important asset, and innovation propels us into the future, you’re ready to take your seat at La-Z-Boy Canada Retail Incorporated.

**WE BELIEVE IN THE TRANSFORMATIONAL POWER OF COMFORT**

**Job Summary**:
The basic function of the Sales Associate is to sell La-Z-Boy products and services. This involves using and developing all selling and customer service skills trained to meet and exceed company goals. All Sales Associates are responsible for achieving store goals and maintaining the trust and loyalty of all of La-Z-Boy’s customers and team members and providing the highest level of customer service.

From our furniture and the services we provide to our customers, to our beautifully designed showrooms, we offer a great team environment to work, play, achieve, and succeed. The Sales Associate is responsible for creating sales utilizing exceptional customer service and knowledge of the La-Z-Boy selling process, products and services. The Sales Associate strives to create long-term customer relationships that will lead to increased sales and profitability. The Sales Associate develops awareness of interior design through practical experience, observation and interaction with La-Z-Boy Interior Designers.

Our Sales Representative team members bring a wide variety of sales and non-sales-related experience. We have previous high school and college athletes, hotel/restaurant associates, retail managers, stay-at-home parents returning to work and much more. We hire for ambition, attitude and ethics then train for furniture knowledge and sales process. We have the BEST customers in the world and are very selective about who we trust to care for them.

**Key Responsibilities**
- Contribute to store sales goals by selling furniture, accessories, and services offered by La-Z-Boy
- Team with Store Manager, Interior Designer, and selling team to promote the In-Home Design Program and drive overall store sales
- Consistently execute the La-Z-Boy Comfort Selling Process and provide a positive experience for all clientele
- Develop and utilize sales skills and principles including approach, rapport building, needs discovery, customized portfolio presentations, answering objections, closing, follow-up, after sale service, and continuing contact with all previous and potential clientele.
- Maximize store promotions, marketing initiatives and grassroots programs
- Maintain strong knowledge of features and benefits of product line-up, company standards, La-Z-Boy services, and internal software and procedures
- Assist the Interior Designer to achieve Design program sales goals by scheduling consultations, to present customized room designs, including sample fabrics, furniture, tables and accessories recommendations as well as the benefits of the La-Z-Boy professional design and installation services
- Accurately complete order information, collect payments, keep clientele records
- Assist in handling customer concerns by providing appropriate solutions and alternatives
- Demonstrate a positive, enthusiastic, driving attitude working alongside staff and clientele.

**Required Qualifications**:

- Previous experience in a selling role is an asset
- Strong interpersonal skills to build rapport, effectively communicate, and positively influence
- Demonstrated persuasion and negotiation skills
- Ability to work flexible hours based on the needs of the business including evenings, weekends and holidays
- Strong attention to detail with proficiency in Google Suite and proficiency with general use of computers and tablets

La-Z-Boy offers a generous benefits package including health and dental coverage, long-term disability and life insurance, and the opportunity to grow in the leading brand in home furnishings with the potential to earn an above average income.

Legal Disclaimer: An Equal Opportunity Employer, La-Z-Boy Incorporated and its subsidiaries are equal opportunity employers that support and subscribe to a policy of nondiscrimination in all aspects of employment. La-Z-Boy will not discriminate on the basis of race, colour, national origin, religion, age, sex, pregnancy, sexual orientation, gender identity or expression, disability, genetic information, pro

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