Shop Assistant
1 week ago
Novella Coffee Bar is a new neighborhood café located on Main Street in Vancouver brought to you by the Published On Main and Bar Susu Team. We are in the midst of opening up a micro grocer next door and are currently looking for full time and part time staff. The shop's main focus will be our coffee and in house bread program alongside produce from farmers we love to work with and specialty goods from our favorite Canadian producers.
**We are currently trying to fill the role of**:
Part Time Shop Assistant
**WHAT WE ARE LOOKING FOR**:
We are looking to hire hard-working, customer-oriented staff to ensure the smooth running of in-store retail operations. The shop assistant’s responsibilities include welcoming customers to our shop, monitoring customer activities to prevent incidents of shoplifting, arranging shelf space accordingly, and processing customer refunds. You should also be able to identify customers' needs and recommend suitable shop items that best satisfy their needs.
**SHOP ASSISTANT REQUIREMENTS**:
Minor retail experience is preferred not necessary
The ability to stand for extended periods
The ability to use labelling and pricing equipment as well as Point of Sale (POS) software
The ability to work in a fast-paced environment
Strong organizational skills
Effective communication skills
Exceptional customer service skills
Detail-oriented
**SHOP ASSISTANT ROLES & RESPONSIBILITIES**:
Processing customer payments using the shop's Point of Sale (POS) system.
Maintaining an in-depth knowledge of store items to provide advice and recommendations as needed
Restocking depleted or low shop items and ensuring that the sales floor is organized according to established guidelines
Assisting customers in locating desired shop items
Informing customers of shop promotions to encourage purchases
Receiving, processing, and organizing shipments and deliveries accordingly
Performing end-of-day cleaning duties, which includes wiping down windows, shelving etc.
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