Dental Receptionist

2 weeks ago

Nepean, Canada Bells Corners Family Dentistry Full time

Job Overview:
We are seeking a skilled and friendly Dental Receptionist to join our team. As a Dental Receptionist, you will be the first point of contact for patients, providing exceptional customer service and ensuring a smooth flow of operations in the dental office.

**Responsibilities**:

- Greet and welcome patients in a warm and professional manner
- Schedule appointments and manage the dental office calendar
- Answer phone calls and address patient inquiries or concerns
- Verify insurance coverage and assist with insurance claims processing
- Maintain patient records and update electronic medical records (Tracker)
- Assist with billing and financial transactions
- Coordinate referrals to specialists when necessary
- Ensure compliance with HIPAA regulations and maintain patient confidentiality
- Perform general administrative tasks to support the dental office

**Requirements**:

- Previous experience working in a dental office setting is required
- Knowledge of dental terminology and procedures is a plus
- Proficiency in using electronic medical records systems (tracker)
- Strong organizational skills with attention to detail
- Excellent communication and interpersonal skills
- Ability to multitask and prioritize tasks in a fast-paced environment
- Familiarity with phone systems and ability to handle high call volumes
- Proficient in basic computer skills (Microsoft Office Suite)
- High school diploma or equivalent

**Job Types**: Full-time, Part-time, Permanent

Pay: $30.00-$33.00 per hour

Expected hours: No less than 20 per week

**Benefits**:

- Dental care
- Paid time off

Schedule:

- Monday to Friday
- Weekends as needed

Supplemental pay types:

- Overtime pay

**Education**:

- Secondary School (preferred)

**Experience**:

- Dental receptionist: 1 year (preferred)

Work Location: In person

Expected start date: 2024-05-13

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