Customer Processing Representative
2 months ago
**Job Description**:
Reporting to the Administration Manager, you will be responsible for various administrative functions relating to Group Retirement Plans including RRSP, RPP, DPSP and various non-registered products. You will work closely with a Group Retirement Services Customer Service Specialist to assist them in their day-to-day caseload administration. You must become familiar with the Group Pension Administration System (GPAS) and various GRS processes.
**What you will do**
- Processing of both group and single contributions
- Processing of interfund transfers of client/member assets
- Processing of cash withdrawals and transfers between registered plans from/to other financial institutions
- Completion of Cheque review and mailing
- Preparation of member disclosures and taking appropriate action at default stage
- Handling member and member plan maintenance on GPAS
- Handling basic related inquiries, telephone calls etc.
- Fostering relationships with administration staff with a team goal of providing the best customer experience
**What you will bring**
- Has a customer service focus with a positive can-do attitude
- Ability to effectively use MS Office programs at an intermediate level (Word, Excel & Outlook) required. Excel is used daily.
- Strong communication skills - both written and verbal
- Proven organization skills with the ability to work in a dynamic and changing environment
- Previous experience working in a results-driven role with tight deadlines
- Ability to stay focused with excellent attention to detail while performing routine tasks.
- Self-motivated and flexible to contribute as required in a team environment
- Completes assigned work by effectively following and making decisions based on detailed business processing rules and documented procedures.
- Responsive to standard communications within service delivery timeframes using sound verbal/written communication
**Be your best at Canada Life
Being a part of Canada Life means you have a voice. This is a place where your unique background, perspectives and talents are valued, and shape our future success.
You can be your best here. You’re part of a diverse and inclusive workplace where your career and well-being are championed. You’ll have the opportunity to excel in your way, finding new and better ways to deliver exceptional customer and advisor experiences.
***
Together, as part of a great team, you’ll deliver on our shared purpose to improve the well-being of Canadians. It’s our driving force. Become part of a strong and successful company that’s trusted by millions of Canadians to do the right thing.
- Canada Life serves the financial security needs of more than 13 million people across Canada, with additional operations in Europe and the United States. As members of the Power Financial Corporation group of companies, we’re one of Canada’s leading insurers with interests in life insurance, health insurance, investment and retirement savings. We offer a broad portfolio of financial and benefit plan solutions for individuals, families, businesses and organizations._
- We are committed to providing an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee _
- has the opportunity to_
- reach their potential._
._
**_
Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted_**.
LI-Hybrid
-
Inside Sales Representative – Toronto
3 weeks ago
Toronto, Canada Zedd Customer Solutions Full timePOSITION SUMMARY: Located in the Scarborough area near Markham Rd. and Hwy 401. The Inside Sales Representative shall make and/or receive telephone calls on behalf of our clients. The position performs according to established quality assurance standards and within guidelines set forth by the company and the client. The Sales Representative is expected...
-
Inside Sales Representative – Toronto
2 days ago
Toronto, Canada Zedd Customer Solutions Full timePOSITION SUMMARY: Located in the Scarborough area near Markham Rd. and Hwy 401. The Inside Sales Representative shall make and/or receive telephone calls on behalf of our clients. The position performs according to established quality assurance standards and within guidelines set forth by the company and the client. The Sales Representative is expected...
-
Customer Processing Representative
1 month ago
Toronto, Canada Canada Life Assurance Company Full time**Job Description**: Reporting to the Administration Manager, you will be responsible for various administrative functions relating to Group Retirement Plans including RRSP, RPP, DPSP and various non-registered products. You will work closely with a Group Retirement Services Customer Service Specialist to assist them in their day-to-day caseload...
-
Bilingual Inbound Sales Representative
3 weeks ago
Toronto, Canada Zedd Customer Solutions Full timePOSITION SUMMARY: Located in the Scarborough area near Markham Rd. and Hwy 401. The Bilingual Sales Representative shall make and/or receive telephone calls on behalf of our clients. The position performs according to established quality assurance standards and within guidelines set forth by the company and the client. The Bilingual representative is...
-
Bilingual Inbound Sales Representative
2 days ago
Toronto, Canada Zedd Customer Solutions Full timePOSITION SUMMARY: Located in the Scarborough area near Markham Rd. and Hwy 401. The Bilingual Sales Representative shall make and/or receive telephone calls on behalf of our clients. The position performs according to established quality assurance standards and within guidelines set forth by the company and the client. The Bilingual representative is...
-
Customer Service Representative
2 weeks ago
Toronto, Canada DCL Corporation Full time**WHY JOIN DCL CORPORATION?**: **Do you want a colorful career in the pigments industry? You've come to the right place! DCL Corporation is seeking an experienced Customer Service Representative to join our Team! As a Customer Service Representative, you will be a part of our dynamic customer service team who are dedicated to optimizing customer satisfaction...
-
Customer Service Representative
3 weeks ago
Toronto, Canada VB Full timeWe are hiring a Customer Service Representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with...
-
Customer Service Representative
2 weeks ago
Toronto, Canada AutoJobsApply Inc. Full timeCompany Description AutoJobsApply revolutionizes job hunting with advanced AI technology. We simplify the process, making it efficient and effective for job seekers of all levels. Our AI applies jobs for you so you succeed. Role Description This is a full-time on-site role as a Customer Service Representative at AutoJobsApply Inc. located in Toronto, ON. As...
-
Customer Service Representative
2 weeks ago
Toronto, Canada AutoJobsApply Inc. Full timeCompany Description AutoJobsApply revolutionizes job hunting with advanced AI technology. We simplify the process, making it efficient and effective for job seekers of all levels. Our AI applies jobs for you so you succeed. Role Description This is a full-time on-site role as a Customer Service Representative at AutoJobsApply Inc. located in Toronto, ON. As...
-
Customer Service Representative
2 weeks ago
Toronto, Canada AutoJobsApply Inc. Full timeCompany Description AutoJobsApply revolutionizes job hunting with advanced AI technology. We simplify the process, making it efficient and effective for job seekers of all levels. Our AI applies jobs for you so you succeed.Role Description This is a full-time on-site role as a Customer Service Representative at AutoJobsApply Inc. located in Toronto, ON. As a...
-
Customer Service Representative
2 weeks ago
Toronto, Canada LBM - LibelluleMonde Full timeCompany Description Libellule Monde is well-established in Quebec and Canada with customers like Air Canada, Air Transat, Jazz, Sunwing, Bombardier, and Bell Helicopter. We supply high quality certified products in more than 10 countries and works with international clients such as AAR Corporation, Air Philippines Corporation, Premier Aviation...
-
Customer Service Representative
2 weeks ago
Toronto, Canada LBM - LibelluleMonde Full timeCompany Description Libellule Monde is well-established in Quebec and Canada with customers like Air Canada, Air Transat, Jazz, Sunwing, Bombardier, and Bell Helicopter. We supply high quality certified products in more than 10 countries and works with international clients such as AAR Corporation, Air Philippines Corporation, Premier Aviation Overhaul and...
-
Customer Service Representative
2 weeks ago
Toronto, Canada LBM - LibelluleMonde Full timeCompany Description Libellule Mondeis well-established in Quebec and Canada with customers like Air Canada, Air Transat, Jazz, Sunwing, Bombardier, and Bell Helicopter. We supply high quality certified products in more than 10 countries and works with international clients such as AAR Corporation, Air Philippines Corporation, Premier Aviation Overhaul and...
-
Customer Service Representative
2 weeks ago
Toronto, Canada LBM - LibelluleMonde Full timeCompany DescriptionLibelluleMondeis well-established in Quebec and Canada with customers like Air Canada, Air Transat, Jazz, Sunwing, Bombardier, and Bell Helicopter. We supply high quality certified products in more than 10 countries and works with international clients such as AAR Corporation, Air Philippines Corporation, Premier Aviation Overhaul and...
-
Customer Service Representative
3 days ago
Toronto, Canada Fine Sight Solutions Inc. Full timeOur office is actively searching for a Customer Service professional to join our team. The Customer Service Representative will be responsible for directly communicating with prospective customers regularly. They will provide product/service information, fulfill order requests, resolve any emerging problems, and act as a liaison on behalf of our client with...
-
Director Customer Optimization
2 weeks ago
Toronto, Canada BMO Financial Group Full time33 Dundas Street West Toronto Ontario,M5G 3C2 The Director Customer Optimization & Process Management develops and leads the strategy to optimize customer contacts within and across channels. The leader will work closely with P&BB product and channel leaders to drive incremental revenue and ensure that targeted communications are continually improving...
-
Customer Service Representative
4 days ago
Toronto, Canada People Corporation Full timeWe are seeking a Customer Service Representative to join our BPA team in Toronto. A Customer Service Representative acts as an interface between customers and the company by attending to their queries and handling complaints. A customer service representative is expected to provide superior customer service. He or she works as a member of the Customer...
-
Customer Service Representative
2 weeks ago
Toronto, Canada SimplInsur Full time**Job Title**: Customer Service Representative **Reports To**: Team Leader, Customer Service Representative **About us** SimplInsur is an insurance provider owned and operated by the M3 Financial Group (Canada's leading mortgage originator) and is dedicated to making brokers more competitive through innovative tools and technologies. **About the...
-
Customer Service Representative
2 weeks ago
Toronto, Canada CB Canada Full timeCustomer Service Representative – Competitive Salary– Toronto, ONThe RoleAre you an excellent communicator, adaptable, and thrive in a customer-focused role? Are you passionate about pets and creating a safe, reliable transportation service for them? If so, we’re looking for you!The Paws Operations Team is looking for a Customer Service Representative...
-
Customer Service Representative
2 hours ago
Toronto, Canada GFL Environmental Full timeGFL Environmental is looking for an experienced Customer Service Representative to be based out of our Weston Road, Toronto, Ontario location. The Customer Service Representative will assist in selling and promoting GFL’s solid services to businesses and industrial establishments by placing outgoing calls and handling incoming customer calls and questions...