Shift Manager

6 months ago

Kamloops, Canada Shifu Noodles and Bubble Tea Full time

Responsibilities:

- Oversee daily operations of the restaurant, ensuring smooth and efficient service
- Manage and supervise a team of employees, including training, scheduling, and performance evaluations
- Maintain high standards of customer service, ensuring guest satisfaction
- Handle customer complaints and resolve issues in a timely and professional manner
- Monitor inventory levels and order supplies as needed
- Ensure compliance with health and safety regulations
- Collaborate with the kitchen staff to ensure timely preparation and delivery of food orders
- Handle cash transactions and reconcile cash registers at the end of each shift

Qualifications:

- Previous experience in restaurant management or a similar role is preferred
- Strong leadership skills with the ability to motivate and inspire a team
- Excellent customer service skills with a friendly and approachable demeanor
- Knowledge of food handling and safety procedures
- Ability to multitask and work well under pressure in a fast-paced environment
- Strong problem-solving skills with the ability to make quick decisions
- Proficiency in using POS systems for order processing and cash handling
- Experience in interviewing, hiring, and training new employees
- Barista or bubble tea experience is a plus

If you are a highly motivated individual with a passion for hospitality and have the necessary qualifications, we would love to hear from you. Join our team as a Shift Manager and be part of an exciting and dynamic work environment.

**Salary**: $19.00-$21.00 per hour

**Benefits**:

- Dental care
- Paid time off

Work Location: In person

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