DevOps Lead

2 weeks ago

Toronto, Canada Wipro Limited Full time

Overview:
**Role Purpose**
- The purpose of this role is to lead DevOps team to facilitatebetter coordination among operations, development and testing functionsby automating and streamlining the integration and deployment processes_

**Do**-
- _ Design and define the overall DevOps architecture/ framework tofor a project/ module delivery as per the client requirement_
- _ Decide on the DevOps tool & platform and which needs to bedeployed aligned to the customer?s requirement_
- _ Create a tool deployment model for validating, testing andmonitoring performance and align or provision for resources accordingly_
- _ Define & manage the IT infrastructure as per the requirementof the supported software code_- _ Work with the team to tackle the coding and scripting needed toconnect elements of the code that are required to run the softwarerelease with operating systems and production infrastructure withminimum disruptions_- _ Integrate security in the entire dev-ops lifecycle to ensure nocyber risk and data privacy is maintained_- ** Provide customer support/ service on the DevOps tools**-
- _ Timely support internal & external customers escalations onmultiple platforms_
- _ Troubleshoot the various problems that arise in implementationof DevOps tools across the project/ module_
- _ Perform root cause analysis of major incidents/ critical issueswhich may hamper project timeliness, quality or cost _
- _ Develop alternate plans/ solutions to be implemented as per rootcause analysis of critical problems _
- _ Follow escalation matrix/ process as soon as a resolution getscomplicated or isn?t resolved_
- _ Provide knowledge transfer, sharing best practices with the teamand motivate _- **_ Team Management_**-
- _ Resourcing_
- _ Forecast talent requirements as per the current and futurebusiness needs_
- _ Hire adequate and right resources for the team _-
- _ Train direct reportees to make right recruitment and selectiondecisions _
- _ Talent Management_-
- _ Ensure 100% compliance to Wipro?s standards of adequateonboarding and training for team members to enhance capability &effectiveness_
- _ Build an internal talent pool of HiPos and ensure their careerprogression within the organization_ - _ Promote diversity in leadership positions_
- _ Performance Management_-
- _ Set goals for direct reportees, conduct timely performancereviews and appraisals, and give constructive feedback to directreports._
- _ Incase of performance issues, take necessary action with zerotolerance for ?will? based performance issues_ - _ Ensure that organizational programs like Performance Nxtarewellunderstood and that the team is taking the opportunities presented bysuch programs to their and their levels below_
- _ Employee Satisfaction and Engagement_-
- _ Lead and drive engagement initiatives for the team_
- _ Track team satisfaction scores and identify initiatives to buildengagement within the team_ - _ Proactively challenge the team with larger and enrichingprojects/ initiatives for the organization or team _
- _ Exercise employee recognition and appreciation _

**_ Stakeholder Interaction_**- **_ Stakeholder Type_**- **_ Stakeholder Identification_**- **_ Purpose of Interaction_**- **_ Internal_**- _ Project Manager_- _ Regular reporting & updates_-
- _ For end to end CI, CD & monitoring _- _ Talent Transformation Team, Competency Group_- _ Plan and support delivery of Technical Trainings, knowledgesharing _- **_ External_**- _ Clients_- _ Drive business growth and relationship management at seniorlevels through demonstration of Wipro?s technical differentiation_- _ Customers_- _ For using reference from the past cases_- _ Analysts/Advisors_- _ Drive market recognition and referencability, influence markettrends through technical thought leadership_

**Display**
- Lists the competencies required to perform this role effectively:_

- **_ Functional Competencies/ Skill_**- _ Systems Thinking ? Understanding of the Wipro system(interrelatedness, interdependencies and boundaries) and perform problemsolving in a complex environment - _**_Expert_**
- _ Leveraging Technology ? In-depth knowledge of and masteryover technology domain that commands expert authority respect?_**_Master_**
- _ Functional/Technical Knowledge - Specific to the role/ function-_**_Master_**- **_ Competency Levels_**- **_ Foundation_**- _ Knowledgeable about the competency requirements. Demonstrates (inparts) frequently with mínimal support and guidance._- **_ Competent_**- _ Consistently demonstrates the full range of the competencywithout guidance. Extends the competency to difficult and unknownsituations as well._- **_ Expert_**- _ Applies the competency in all situations and is serves as a guideto others as well._- **_ Master_**- _ Coaches others and builds organizational capability in thecompetency area. Serves as a key resource for that competency and isrecognised within the entire organization._

- **_ Behavioral Competencies_**- _ Formulation & Prioritization_
-

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