Principal Trainer

Principal Trainer

**Information Technology Services (ITS) Clinical Services**

We currently have four (4) Principal Trainer positions available:

- Principal Trainer (Providers) - Regular, Full-Time
- Principal Trainer (Providers) - Temporary, Part-Time for one year
- Principal Trainer (Clinical) - Regular, Full-Time
- Principal Trainer (Clinical) - Temporary, Full-Time for one year

The introduction of Principal Trainers is pivotal in the Regional Digital Health Strategy and is grounded in the pillar for enhancing systems for Provider, Clinicians and Staff, aimed to drive improvement of communication between our clinical teams and improve efficiencies for workflows.

As a Principal Trainer, you will provide support for across the Regional ITS partners (Collingwood General and Marine Hospital, Georgian Bay General Hospital, Headwaters Healthcare Centre and Royal Victoria Regional Health Centre). Principal Trainers will be responsible for successful HCIS onboarding and orientation, and will provide instructor-led end user training classroom learning, including in small groups and one-on-one settings, as well as end user support. They will assess the training needs of end users during the course of training, and deliver training materials effectively using techniques for individuals with different levels of computer literacy and styles of learning. This role includes maintenance of the training environments, training materials and competency assessments.

RESPONSIBILITIES

As a Principal Trainer, you will:
Demonstrate Clinical Practice and Technological Proficiency
- Practice with the patient and family at the centre of your decision making, followed by clinical user workflow and satisfaction with the HCIS
- Role model positive attitude in alignment with the Regional ITS Strategic Vision and RVH Values
- Clinical Practice and Technological Proficiency
- Demonstrate knowledge of hospital staff workflows and roles to inform training and support trainees as a Meditech Expanse systems education expert.
- Encourage evidence-based practice, continuous quality improvement, scientific inquiry and research within clinical disciplines and across regional ITS partner care teams
- Have knowledge and understanding of Provincial standards and by laws (Ex: Hospitals Act), external accreditation bodies (Ex: Accreditation Canada), and clinical regulatory bodies and standards (Ex: CNO, CRTO etc)
- Demonstrate confidentiality regarding user and patient information

Development and Delivery of End-User Training
- Prepare for and provide training to all levels of Providers and clinical staff.
- Modify instructional methods based on individual and group needs.
- Monitor learner progress and provide additional coaching as needed.
- Incorporate adult learning principles in the planning, design, delivery, and evaluation of educational programs using multiple approaches.
- Provide feedback to management and ITS team regarding process improvements, end-user feedback, and content gaps.

Support and Drive Clinical User HCIS Skills Development
- Encourages, promotes, and facilitates continuous HCIS learning opportunities and materials to improve Clinical practice and satisfaction within the HCIS
- Creates and maintain an environment (physical and virtual) that optimizes learning, to ensure ongoing educational opportunities on clinical practice and HCIS skills for Clinical staff
- Provides regional educational support, collaboration and training opportunities when required and/or requested by regional partners
- Acts as an HCIS educational consultant for Providers and/or Clinical Users
- Facilitates HCIS knowledge transfer, information and support in the Practice setting for Clinical Users
- Provide proactive pre-/post
- training support to users, including troubleshooting system issues.

EDUCATION
- Undergraduate degree in clinical health profession
- Adult education certificate/degree (preferred)
- Current registration and good standing with professional college (as applicable)

TECHNICAL SKILLS
- 3 years of related training experience (healthcare environment an asset)
- Experience with Meditech Expanse Applications an asset
- Experience with Adobe Captivate, or other video editing software for e-learning module development (preferred).

QUALIFICATIONS
- Demonstrated experience with Health Care Information Systems an asset, previous Meditech Expanse implementation preferred
- Minimum 3+ years of demonstrated training, teaching, or facilitation experience in face-to-face, virtual, and hybrid learning environments.
- Minimum 2+ years of demonstrated experience in planning and developing curriculum; designing learning experiences and lesson plans; and creating and maintaining supporting materials and documentation.
- Knowledge of professional guidelines and standards required
- Knowledge of government legislation influencing clinical practice an asset
- Familiarity with pertinent legislation related to institutional health care and clinici