On-train Service Attendant

2 weeks ago

Halifax, Canada Via Rail Canada Full time

-Reference Number:

SSA_HLFX_052023
Status:

Permanent - Full time
Job Category:

Customer Service
City:

HALIFAX
Province:

Nova Scotia
Annual Salary / Hourly Rate:

26.28
Number of positions to be filled:

15
Application Deadline:

2023-03-31
Description:

VIA Rail Canada Inc. is currently seeking 15 On-Train Service Attendants for our Halifax Terminal in Nova Scotia.
People with experience in the restaurant hospitality or airline industry are invited to apply
Your definition of giving an excellent customer service is warmly greeting people and answering their needs with diligence efficiency and heartfelt appreciation for their business. We share your belief and have built our reputation on providing excellent service in a safe and secure environment.
Based in Halifax you work on the Halifax-Montreal route (both ways).
Contributing to their pleasurable trip you will provide passengers with a comfy and safe experience
welcoming and guiding them to their cabin or seat;
giving safety instructions;
helping with baggage;
serving meals (including meat);
serving beverages (including alcoholic beverages);
selling snacks and refreshments;
ensuring the tidiness and cleanliness of the bedrooms and/or work areas.
If routine is not your cup of tea you like challenges and can thrive under pressure you will connect with our customer service teams. Satisfying customers tactfully always prevails over occasional irritants and unpleasant situations.
Some important details about the job
PERMANENT SEASONAL POSITION
From May until October 2023 with possibility of being called back.
SCHEDULE
You are available to work:

- On variable schedule including weekends holidays and on call (no guaranteed hours)
- For extended periods (up to 5 days) away from home

TRAINING
You must be available to start your training session May 23rd,, 2023
SALARY
$26.28/hour
Requirements:

You are well-suited for this challenge if you:

Have a strong ability to communicate with a smile both in English and French;
Possess a High School Diploma;
Have a minimum of one year of customer service experience ideally in food service industry restaurant or airline company as a flight attendant;
Must be physically able to lift weights up to 23kg (50lbs);
Must be familiar and comfortable using iPhone technology as this is a job tool that will be used daily.
Benefit from a complete and competitive salary and benefits package in a safe work environment.
Above all you will find kindred spirits committed to teamwork and quality in the pursuit of excellence in customer service.Condition of Employment:

VIA Rail is committed to protecting the health and providing a safe environment for its employees and customers. VIA Rail has currently suspended its vaccination policy which requires that all members of its staff be fully vaccinated against COVID-19 and provide proof as a condition of employment. Please note, that if the policy is reinstated in the future, employees will be required to comply.
VIASYND

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