Quality Assurance Specialist- Leader

2 days ago

Surrey, Canada Beachcomber Hot Tubs Group Inc. Full time

**Job description**

The **Quality Assurance Specialist/Leader** has full responsibility for the development, implementation, and maintenance of Beachcomber’s quality systems, as well as the financial reporting and reconciling of supplier defects. As the Quality Leader you are responsible for Quality Management System (QMS) and all of its related compliance for the Beachcomber Hot Tub’s Factory. You manage quality policies, procedures, processes, programs, and practices, to assure the company of continuous improvement, conformance, and effectiveness. In addition, you are the document control manager, in-factory quality auditor, and process improvement specialist.

**Duties and Responsibilities**:

- Develop, Implement, and maintain compliance to Beachcomber’s Quality Management Systems.
- Lead Quality Team responsible for implementing quality improvement projects.
- Review individual customer complaints and trends to implement systems to prevent recurrence.
- Manage the quality performance of critical parts suppliers.
- Prepare quality analysis and reports for Senior Management and other Managers/Supervisors.
- Develop and implement quality control/test methodologies and standards.
- Develop and implement statistical process control methods.
- Investigate nonconforming products, failures and causes and resolve corrective action reports with the Issue Management Reporting System (IMR).
- Lead production and quality staff in the integration of quality management into daily operations.
- Prepare quality presentations and present to the Dealers/Development Personnel at special functions as required.
- Train production staff in new and existing quality programs.
- Special Projects as assigned

**Qualifications & Experience**:

- Minimum 5 years of progressive experience in Quality Assurance in a busy manufacturing plant.
- ISO 9001/9002 Quality Standard Certification and Implementation is an asset.
- Post-Secondary Degree or Diploma, Quality Certifications or related courses, and equivalent work experience.
- Strong knowledge of Quality Management principles, standards, and management of a total Quality Management System
- Proven leadership skills, with the ability to lead, develop, and support a team
- Ability to develop, plan and execute quality improvement initiatives, providing regular updates and actions to a group of internal stakeholders.
- Strong teamwork skills, work collaboratively with operations, production, and engineering teams.
- Technical aptitude with an ability to multi-task and organize a large amount of complex data and production information.
- Ability to work closely and communicate effectively with unionized hourly production staff.
- Additional language skills considered an asset (Punjabi, Vietnamese, Cantonese).
- American Society for Quality (ASQ) certification considered as an asset.

**Why Beachcomber Hot Tubs**:

- Competitive Salary
- Comprehensive benefits package
- Fantastic career growth and the opportunity to build something truly exceptional
- Join the World Leading Canadian Manufacturer in the hot tub/spa industry
- Education, training and mentorship programs
- Employee Hot Tub Discount Purchase Program

**Job Types**: Full-time, Permanent

**Salary**: $75,000.00-$90,000.00 per year

**Benefits**:

- Company events
- Dental care
- Disability insurance
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- Store discount
- Vision care

Flexible Language Requirement:

- French not required

Schedule:

- Monday to Friday

**Education**:

- Bachelor's Degree (preferred)

**Experience**:

- quality assurance: 3 years (required)

Work Location: In person

Application deadline: 2024-03-28
Expected start date: 2024-03-25

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