Service Advisor

**Location: Carman Ford -Carman, MB**

**Customer Service Advisor - Automotive**

**Salary Range $45,000- 80,000 plus potential bonus opportunity (Depending on Qualifications and performance)**

This is an exceptional time to join one of Canada’s Best Managed Companies At Carman Ford, we are all about great experiences for our employees and customers. As part of the Driving Change Automotive Group opportunities are endless.

**Carman Ford **is pleased to offer a **Full-time** employment opportunity as a **Customer Service Advisor**. We are confident that you will find this position both rewarding and challenging as you grow with us to be both an exceptional member of our team and support our customers.
- Why Join Us?
- Very competitive earning opportunity
- Team based environment and compensation
- Training, both virtually, on the job and external
- Leadership mentoring and coaching
- Career pathing for development
- Comprehensive Benefits that include drug plan, dental, eye care, paramedical.
- Matching Pension Program
- Bonus opportunities

**Responsiblities**:

- Providing exceptional customer experiences for their vehicle needs.
- Listening to the customers concerns or requests.
- Reviewing vehicle history, making recommendations-based vehicle plan needs.
- Quoting prices to customers, following up and satisfying all needs.
- Working closely with Service Technicians by providing customer details.
- Communicating with Ford Assistance, Warranty and Customer Support
- Working closely with Parts & Accessories for timely repairs
- Working on a computer, organizing workloads, and balancing commitments

**Qualifications**:

- Previous Customer Service Advisor Experience Automotive would be ideal.
- Experience in customer service non-automotive okay as well, previous transferable skills that are related like food and beverage industry experience is an asset.
- Unexperienced, but a solid fit - be a great student.
- Solid communication skills, be a great listener and have a calm demeanor.
- Energy, passion, and professionalism is a must
- Detail oriented and results focused personality
- Knowledge of all Microsoft programs is also an asset, not vital.
- Valid driver’s license

We are fully committed to attracting, retaining, developing and promoting the most qualified employees without regard to their race, gender, colour, religion, sexual orientation, national origin, age, physical or mental disability, citizenship status, veteran status or any other characteristic prohibited by law.

**If you’re ready to give your career a jump starts and experience our “Driving Change” philosophy, APPLY NOW with your resume**

**Benefits**:

- Dental care
- Life insurance
- Paid time off
- Vision care

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday

Work Location: In person