Business Growth

3 months ago

Calgary, Canada Fledge Health Full time

Business Growth & Client Success Manager

Join the pathway to better education by working for the most comprehensive online mental health platform to connect parents and educators and equip children with foundational life skills so all children have a launchpad to thrive

About Us

Of the 5.6 million children in Canada, 1 in 5 will experience mental health issues. This epidemic impacts learning while placing significant burdens on parents, educators, and care providers. Fledge is a web-based health education technology platform that changes the way parents and educators build capacity in youth from an early age.

Here at Fledge, we welcome prospective team members who can help propel our vision forward.

Reports to: CEO & COO

Department: Business Growth

This is a full time position reporting directly to the Chief Executive Officer and Chief
Operating Officer.

Objectives of this role
- Develop, execute, and oversee a business strategy that prioritises growth and long term client relationships
- Establish and implement a sales pipeline to launch Fledge though the education and healthcare institutions
- Support marketing and the leadership team in aligning marketing tactics to build awareness and engagement
- Maintain positive professional relationships with existing clients and help support their needs
- Monitor sales progress to ensure that early sales goals are met

**Responsibilities**:

- Develop, execute, and oversee a business strategy that prioritises growth and long term client relationships
- Conduct high-level industry research to develop effective sales solutions
- Promote the company’s products or services to prospective clients
- Participate in collaborative business meetings to update key stakeholders
- Provide continuous, constructive feedback to the leadership team
- Interact with clients and respond to important inquiries about the company’s products or services

Skills and qualifications
- Proven record of sales growth
- Experience in customer service, marketing, or a sales-related field
- Strong knowledge of business and sales growth techniques
- Exceptional project management skills
- Ability to work at a high pace, changing business environment
- Clear verbal and written communication skills
- Enthusiasm to improve education and mental health for children

Preferred qualifications
- Experience in managing sales or marketing teams
- Sharp negotiation and networking skills
- Organisational skills
- Problem-solving skills
- Educational background in education, business, marketing, or finance (BA preferred)

Compensation: Salary package will depend on experience (base salary + performance related incentives).

Work Location: Calgary/Edmonton, Alberta

Fledge values inclusivity and diversity in the workplace. We encourage applicants from diverse backgrounds. We are committed to employment equity and providing accessible employment practices.

Any information obtained during the course of recruitment will be used for employment purposes only and not for any other purpose.

**Job Types**: Full-time, Permanent

**Salary**: $75,000.00-$90,000.00 per year

Flexible Language Requirement:

- French not required

Schedule:

- Monday to Friday

Supplemental pay types:

- Bonus pay

Ability to commute/relocate:

- Calgary, AB: reliably commute or plan to relocate before starting work (required)

**Education**:

- Bachelor's Degree (required)

**Language**:

- English (required)

Work Location: In person

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