Customer Service Associate

3 months ago

Victoria, Canada Refire Kitchen Full time

**About us**

Refire Kitchen is a small business in Victoria, BC V8W 1H6. We are customer-centric, rewarding, and inclusive, and our goal is to provide a welcoming and inclusive work environment. We consider our small staff family, and our customers, as you will soon see, become our friends. We are bringing stress-free meals to Victoria and beyond.

We are looking for some Customer Service Stars to make our customer's shopping experience with us a highlight of their day.

We provide our customers with "Stress-Free Meals". These are fully prepared, delicious meals that are ready to simply "Take and Bake" in the comfort of their own home.

We have 2 locations and looking to expand in the future. Want to join us on our journey? We want you to

**Duties**:
We are looking for a new customer service star to:

- Greet our customers with enthusiasm and welcome them into the store
- Assist customers with purchasing decisions and provide product information and tasting notes as needed.
- Handle sales transactions through our POS system
- Maintain store cleanliness and re-stock fridges and freezers as necessary throughout the day.
- Perform closing duties such as tidying up, end of day inventory and cash out.
- Adhere to all company policies and procedures.

**Skills**:

- Excellent communication skills, both verbal and written
- Strong problem-solving and analytical abilities
- Ability to multitask and prioritize tasks effectively
- Attention to detail and accuracy in data entry
- Be able to lift 25lbs.
- Ability to work well in a team environment and independently

**Job Types**: Part-time, Full-time

**Salary**: From $19.00 per hour

**Benefits**:

- Casual dress
- Company events
- Discounted or free food

Schedule:

- Day shift
- Monday to Friday
- Weekends as needed

Supplemental pay types:

- Tips

Work Location: In person

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