Application Support Specialist

4 days ago

Dartmouth, Canada JDI IT Full time

**Application Support Specialist**

Location: Dartmouth, NS

**We have an opportunity for you**

**A day in the life**:
Starting your day with your collaborative team in a daily huddle to gain alignment on shared and individual priorities, share wins, and get support with any issues.

You’ll then dive into the day's work Whether you're working to add value to business processes through implementation and enhancement of technology or to remove impediments, resolve issues and clear roadblocks you'll be working with a broad array of technologies, and diverse teams to improve the end user experience at JDI.

Along the way you'll zero in on opportunities to educate users, automate the mundane, perform root cause analysis, and improve processes; ensuring we're all better enabled to achieve our objectives day after day.

You can't wait to share the knowledge you've gained with the team

**Your Main Focus**:

- Escalate critical issues to the appropriate team or vendor for resolution.
- Communicate effectively with teammates and business users to provide efficient solutions and updates.
- Document and maintain knowledgebase articles, procedures and best practices.
- Collaborate with other support analysts, network analysts, security analysts and database administrators to improve product quality and drive solutions forward.
- Upgrade software or interfaces for better performance and increased security posture.
- Continually review the solutions and make recommendations to improve or maintain them.
- Provide coaching and training to teammates and end users.

**You Have**:

- A Bachelor's Degree in Computer Science or related field, or a combination of education and related experience (recent graduates welcome).
- Knowledge of the software development lifecycle and configuration management.
- Excellent problem-solving, analytical and communication skills.
- Proficiency in SQL or Java programming language would be an asset.

**You Are**:

- Proficient in the use of MS office products (Excel, Project, Words, PowerPoint).
- A team player who is highly motivated to meet all deadlines and expectations.
- A detail-oriented and a problem solver.
- Flexible and able to adapt to changing dynamics.
- Able to work with complex data systems and perform detailed analysis.
- Able to travel to company locations as necessary for requirements gathering, end-user training, and implementation activities.
- Eligible to obtain Canadian Government Security Clearance (CAN SECRET).

**JDI IT : Who we are and what we offer**

At JDI IT we believe that what people experience matters more than technology

With over 350 employees, we offer the opportunity to create real value by helping people and businesses work smarter. JDI IT supports the entire J.D. Irving Limited group of companies, which means we offer opportunities and experiences across a wide breadth of IT areas, businesses, and industries. From forestry, to transportation, to shipbuilding, we are working directly with our business counterparts to align their goals to continued advancements in IT. As a member of the JDI IT team, you will be a key player in enabling the business to win by overcoming obstacles and “getting it done”

We believe in the power of diverse teams and invest in continuous professional growth. We are seeking naturally curious change makers looking to join a collaborative and motivated team. Come help JDI IT Raise the Bar

Additional Information
- Posting Date: Apr 4, 2024

  • Application Support Specialist

    3 weeks ago

    Dartmouth, Canada JDI IT Full time

    **APPLICATION SUPPORT SPECIALIST** Location: Dartmouth, NS Whether you're working to add value to business processes through implementation and enhancement of technology or to remove impediments, resolve issues and clear roadblocks you'll be working with a broad array of technologies, and diverse teams to improve the end user experience at JDI. Along the...

  • Application Support Specialist

    2 weeks ago

    Dartmouth, Canada JDI IT Full time

    Application Support SpecialistLocation: Dartmouth, NSWe have an opportunity for youA day in the life:Starting your day with your collaborative team in a daily huddle to gain alignment on shared and individual priorities, share wins, and get support with any issues.You'll then dive into the day's work Whether you're working to add value to business processes...

  • Cash Application Specialist

    1 month ago

    Dartmouth, Canada Seaboard Transport Group Full time

    Cash Application Specialist Founded over 55 years ago, the Seaboard Transport Group is a privately-held organization comprised of numerous transport brands across Canada and the United States. Seaboard is a recognized leader in the Bulk Truckload Industry and the recipient of numerous awards for Customer Service, Safety and Innovation.

  • Cash Application Specialist

    4 weeks ago

    Dartmouth, Canada Seaboard Transport Group Full time

    Cash Application Specialist Founded over 55 years ago, the Seaboard Transport Group is a privately-held organization comprised of numerous transport brands across Canada and the United States. Seaboard is a recognized leader in the Bulk Truckload Industry and the recipient of numerous awards for Customer Service, Safety and Innovation.

  • Business Applications Specialist

    3 weeks ago

    Dartmouth, Canada East Coast Credit Union Full time

    **Business Applications Specialist** **Flexible location within Nova Scotia** Are you ready for a new career journey at Nova Scotia's largest credit union? Join our dedicated team at East Coast Credit Union, where commitment to community, member satisfaction, and financial excellence are the foundation of everything we do. East Coast Credit Union is a...

  • Sales Support Specialist

    3 weeks ago

    Dartmouth, Canada MacArthur's Quality Flowers & Plants Full time

    Overview: Sales Support Specialist is a customer-focused professional responsible for processing sales and ensuring client satisfaction. They maintain order databases, and update prospect lists. Their role involves assisting the sales management team and providing essential support for effective sales operations. The Sales Support Specialist is responsible...

  • IT Technical Support Specialist

    3 weeks ago

    Dartmouth, Canada Acadian Seaplants Limited Full time

    Do you want to work for a company with engaged and passionate employees who lean in everyday? Now, imagine working for a company where you can positively impact the health and growth of all living things while protecting the environment. That's what the employees of Acadian Seaplants are proud to do each day. For twenty consecutive years, Acadian...

  • IT Technical Support Specialist

    2 weeks ago

    Dartmouth, Canada Acadian Seaplants Limited Full time

    Do you want to work for a company with engaged and passionate employees who lean in everyday?Now, imagine working for a company where you can positively impact the health and growth of all living things while protecting the environment.That's what the employees of Acadian Seaplants are proud to do each day.For twenty consecutive years, Acadian Seaplants...

  • Library Support Specialist

    2 weeks ago

    Dartmouth, Canada Beaver Bank-Monarch Drive Elementary Full time

    Details: The Halifax Regional Centre for Education (HRCE) is the largest Centre for Education in Atlantic Canada with over 11,000 full-time, part-time and casual employees. Serving more than 58,000 students in 137 schools, our geographic region spans a 350 km radius. Add yourself to a world of learning today HRCE offers: Attractive schedules offering...

  • Supported Employment Specialist

    6 days ago

    Dartmouth, Canada DASC Industries Full time

    **Opportunity: Supported Employment Specialist** **Our Mission: Being, Belonging, Becoming** Through person-directed services and support, we ensure that participants are comfortable, confident, and empowered. We create opportunities for participants to interact with others, build supportive relationships, and play a full part in their community. We...

  • Supported Employment Specialist

    3 weeks ago

    Dartmouth, Canada DASC Industries Full time

    **Opportunity: Supported Employment Specialist** **Our Mission: Being, Belonging, Becoming** Through person-directed services and support, we ensure that participants are comfortable, confident, and empowered. We create opportunities for participants to interact with others, build supportive relationships, and play a full part in their community. We...

  • Cash Application Specialist

    5 days ago

    Dartmouth, Canada Seaboard Transport Group Full time

    Founded over 55 years ago, the Seaboard Transport Group is a privately-held organization comprised of numerous transport brands across Canada and the United States. Seaboard is a recognized leader in the Bulk Truckload Industry and the recipient of numerous awards for Customer Service, Safety and Innovation. The Seaboard Transport Group of Companies has...

  • Technology Support Specialist

    3 weeks ago

    Dartmouth, Canada SITECH Mid-Canada Ltd. Full time

    **Survey Technology Support Specialist** We have an immediate opening for a SITECH Technology Support Specialist, operating from our Dartmouth location. SITECH Eastern Canada Ltd. operates within a team-oriented atmosphere that places a strong emphasis on customer satisfaction. The Technology Support Specialist is responsible for actively supporting all of...

  • Support Specialist

    4 weeks ago

    Dartmouth, Canada Ainsworth Full time

    **If you thrive in a team-oriented workplace that challenges your skills, to drive your career development, embraces diversity and rewards innovation, with competitive pay and great employee programs, join the Ainsworth team today!** **Job Summary** This position provides a high level of customer service support to external customers as well as scheduling...

  • Customer Support Specialist

    2 weeks ago

    Dartmouth, Canada TigerTel Full time

    **Immediately hiring Part Time **Customer Support Specialists** **at TigerTel!** What is a Customer Support Specialist? Our technology allows us to be a virtual extension of our client's teams and to make a direct impact on their everyday operations. If you're a strong typist who loves customer service and talking to people, this is the position for you!...

  • Customer Support Specialist

    1 week ago

    Dartmouth, Canada Total Power Limited Full time

    **Customer Support Specialist** - **We Offer**_ - Competitive Salary - Medical & Dental Benefits Plans - Health Spending & Wellness program - Professional Growth & Development - Life Insurance - Employer RRSP Matching Program - Employee Assistance Program - Disability & Life Insurance **Summary** The Customer Support Specialist is a professional who excels...

  • Customer Support Specialist

    4 weeks ago

    Dartmouth, Canada TigerTel Full time

    **Immediately hiring Full Time** Customer Support Specialists** at TigerTel!** What is a Customer Support Specialist? Our technology allows us to be a virtual extension of our client's teams and to make a direct impact on their everyday operations. If you're a strong typist who loves customer service and talking to people, this is the position for you!...

  • Customer Support Specialist

    2 weeks ago

    Dartmouth, Canada TigerTel Full time

    **Immediately hiring Full Time** Customer Support Specialists** at TigerTel!** What is a Customer Support Specialist? Our technology allows us to be a virtual extension of our client's teams and to make a direct impact on their everyday operations. If you're a strong typist who loves customer service and talking to people, this is the position for you!...

  • Technical Support Specialist

    3 weeks ago

    Dartmouth, Canada Eosense Inc. Full time

    The Technical Support Specialist is responsible for communicating with Eosense clients to proactively and reactively address technical support issues to ensure client satisfaction and success. They are responsible for maintaining a good working knowledge of Eosense products and softwares and leveraging that knowledge to troubleshoot client issues or to...

  • Application Support Analyst

    1 month ago

    Dartmouth, Canada J.D. Irving, Limited Full time

    Application Support Analyst Location: Dartmouth, NS We have an opportunity for you! Reporting to the Applications Team Lead located in our Dartmouth office, the Application Support Analyst will support and maintain a variety of applications and platforms. The Application Support Analyst is the main point of contact for technical expertise and...