Customer Supply Chain Planner

2 weeks ago

Kitchener, Canada Flanagan Foodservice Full time

We are the premier foodservice distributor in Ontario. Flanagan's provides customized foodservice delivery to a varied portfolio of clients; from restaurants to schools, hospitals and retirement homes, we provide the best quality ingredients to ensure Canadians have an amazing food experience wherever they dine tonight

Flanagan Foodservice is Canada’s largest independent foodservice distributor. Proudly Canadian and family owned, we have been serving Ontario for 45 years. We meet our customers' unique needs by delivering value, flexibility and an exceptional customer experience. This mission is made possible by attracting the best talent in the industry and by treating our employees like family. Distinguished as one of Canada's Best Managed Companies for 9 consecutive years

We are now hiring a Customer Supply Chain Planner in Kitchener

**What We Offer**:

- Competitive compensation package
- Pension and RRSP plans
- Profit Sharing Program
- Comprehensive Flexible Benefits
- Paid Personal Days and Your Birthday
- Annual Health & Wellness Benefit
- Family oriented culture

**What it’s all about**:
The Customer Supply Chain Planner is about driving results and delivering service excellence through strategic and decisive experiences in stock level replenishment and cost/inventory controls. You will be the dedicated planner for our Key Account customers, delivering our customer value proposition to meet business needs.

**What you’ll do**:

- Liaise and collaborate with Key Account Customer(s) to plan inventory requirements required to meet contractual obligations
- Provide reports and participate in meetings and calls as required by the Customer
- Lead weekly calls with the Customer to ensure all requirements and expectations are being met
- Execute purchase orders for the Customer's proprietary products using the E3 Replenishment System
- Independently manage LTOs (Limited Time Offers) from beginning to end to ensure steady supply and effective run out dates
- Ensure fill rate and inventory level targets are met
- Effectively manage date sensitive products to minimize spoilage
- Manage supplier shorts, overdue orders and lead recovery actions
- Execute forward buys as directed

**What we need**:

- Minimum 3- 5 years’ experience in buying/planning within the foodservice industry (required)
- Previous broad range experience in Distribution and Purchasing with a clear understanding of logistics, and timing of purchasing effectively
- Ability to work independently and with a sense of urgency
- Critical and analytical thinker
- Demonstrated ability to establish, build, and maintain relationships with customers
- Strong negotiation skills
- Intermediate to advanced level experience with MS Office (Excel, Outlook)

Be part of the Difference

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