Assistant Director of Care

9 months ago

Hamilton, Canada Responsive Health Management Full time

**Do you have a passion for making a difference?**

Making every moment matter is about improving all the things that make life enjoyable. Things like making someone feel better, making connections with them or for them with other residents, showing them a new song or even just giving them something to look forward to.

At Orchard Terrace Care Centre, we are passionate about providing compassionate care for families loved ones, where the residents of our home come before anything else. Our values follow a ‘People’ focused philosophy, **P**articipation ~** E**xcellence ~ **O**penness ~ **P**erformance ~ **L**ongevity ~ **E**fficient Use of Resources. This philosophy can be seen in every aspect and level of our home.

Since Orchard Terrace Care Centre opened, we have offered a community within a community that people were happy to call ‘home’. We pride ourselves in this community connection, our philosophies and the feeling of comfort that can be felt as soon as the door opens.

**Responsibilities of the Assistant Director of Care at Orchard Terrace Care Centre**

At Orchard Terrace Care Centre we believe in continuous learning, and therefore you will be placed under high expectations to continue to grow personally and professionally in your role. The Assistant Director of Care is responsible for the overall provision of care and services to residents, coordination of the quality management program and acts as a resource and coach to staff in various clinical areas as outlined in the position summary.

In conjunction with the Nursing Supervisor, the Director of Care and Staff Educator ensures compliance with legislative requirements (MOH and CNO) and acts as a coach to the nursing staff to ensure best practices are followed.

Other responsibilities include but are not limited to:

- Provides direction to the nursing team in all aspects of resident care, and takes on the role of “In Charge” in the absence of Director of Care and/or Executive Director,
- Interprets nursing philosophy, and in collaboration with the Director of Care and nursing team establishes and implements goals and objectives,
- Holds Registered Staff meetings for the home areas they are responsible for on a regular basis,
- Models, listens, and assists with conflict and problem resolution,
- Monitors and evaluates documentation of registered staff,
- Supervises and monitors Personal Support Workers performance and resident routines and activities,
- Addresses resident/family concerns and follow up necessary to resolve issue(s),
- Provides leadership and support to staff in the RAI-MDS implementation,
- Assists with the recruitment, retention and termination of nursing employees,
- Participates in performance management system for nursing employees,
- Adheres to human resources policies when recruiting and hiring new employees,
- Adheres to the collective agreement when implementing human resources policies,
- Has a good understanding of staffing patterns, and scheduling activities,
- Counsels' staff in areas of non-compliance, inappropriate and unprofessional behaviour. Utilizes the progressive disciplinary process when disciplining employees,
- Conducts an in-depth investigation of serious resident issues and allegations of abuse. Keeps the Director of Care informed of outcome(s) of investigation,
- Monitors supply budgets to ensure that these are being effectively managed,
- Monitors agency utilization,
- Holds registered staff meetings for the home areas they support on a regular basis to introduce new programs, policies, quality improvements, new initiatives, changes in practices and policies,
- Follows through on areas/issues identified through the QI program,
- Provides education/coaching to staff when there are changes in practices,
- Conducts regular clinical chart audits to ensure compliance with documentation standards, internal policies and procedures, and legislative requirements,
- Identifies potential liability issues and takes action to minimize risks,
- Required to understand the nature and meaning of quality indicators used by the Home,
- Required to participate in the improvement of the indicators and achieve satisfactory results,
- Coordinates assigned clinical programs. Collects stats, collates data including analysis, identification of trends, education and recommends changes to practices,
- Other duties as assigned and or indicated in Job Task Inventory

**Qualifications**:
At Orchard Terrace Care Centre we take pride in our employees, so your qualifications are important to us. We use them to get to know you and see if we are a good fit for each other. The qualifications needed to join our family at Orchard Terrace Care Centre are as follows:

- A positive mindset, as well as a connection with our values,
- Current RN certificate of competency from the College of Nurses of Ontario.
- Comprehensive Knowledge of evidence based clinical practices
- Comprehensive Knowledge of long-term care concepts and philoso

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