Manager, IT Integration Services

2 weeks ago


Montréal, Canada Domtar Full time

**Position**
**T**
**itle***:
**Manager, IT Integration Services**

**Location**:
**Fort Mill, SC**

Reporting to the Senior Manager, Application Shared Services, your role as **Manager, IT Integration Services** leading the Integration team.

**Responsibilities**:

- Lead and manage diverse teams that support both business operations and large capital projects.
- Ability to manage teams across multiple locations as well as remote employees.
- Manage service providers for operations support and professional services.
- Develop strong relationships with key IT, Business, and Production management.
- Encouraging process and technology innovation via quick wins.
- Participate in integration and standardization projects to implement and support common Domtar solutions that further the established business strategy.
- Maintains staff by recruiting, selecting, orienting, training, and mentoring employees to maintain career paths and succession plans. Ensure flexible staffing plan with a mix of Domtar employees and service providers which will meet demands for various projects and operational support needs.
- Accomplish staff results by communicating job expectations, planning, monitoring, and appraising job results.
- Coordinate, and enforce appropriate governance, policies, procedures, and productivity standards.
- Establish and enforce governance for in-scope processes.
- Travel as necessary (US & Canada) to support geographically diverse employees and key projects (< 25%)

**Key Skills***:

- Strong team building and coaching skills, the ability to work with diverse teams and across business functions is necessary.
- Proven interpersonal and communication skills to organizational levels both above and below are required.
- Deep understanding of Integration methodologies, processes, and technologies including WebMethods and Boomi. Experience with SAP PI / PO is a plus.
- Experience in managing development teams for A2A and B2B integrations using WebMethods and Boomi.
- Experience with onboarding partners, customers, and vendors for various EDI documents such as 851, 856, 810 and so on.
- Understanding of ITIL and audit controls is preferred.
- Excellent time management skills and ability to manage multiple tasks simultaneously.

**Required**
**Professional Experience/Qualifications**:
***
- BA/BS degree in an IT-related field of study or equivalent experience.
- Minimum of 8 years of experience in IT.
- Minimum of 5 years managing IT teams and technology especially in areas of B2B, A2A integrations.
- An established record of increasing responsibility within an organization.

**Our offer**:

- A flexible insurance plan (life, medical, dental)
- Competitive compensation, including an annual bonus plan
- A pension plan with matching company contributions
- An employee assistance program
- Employer-paid development and continuing education

**About Domtar***:
Domtar is a leading provider of a wide variety of fiber-based products including communication, specialty and packaging papers, market pulp and air laid nonwovens. Domtar’s principal executive office is in Fort Mill, South Carolina and Domtar is part of the Paper Excellence group of companies.

With approximately 6,000 employees serving more than 50 countries around the world, Domtar is driven by a commitment to turn sustainable wood fiber into useful products that people rely on every day. Through our values of agility, caring and innovation, we constantly find better ways to serve our customers, support our employees and strengthen our communities.


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