Foh Supervisor

2 months ago

Waterloo, Canada Gladiator Burger & Steak Full time

**Overview**

**Responsibilities**:

- Supervise and coordinate all front of house activities
- Ensure excellent customer service is provided at all times
- Train, mentor, and lead front of house staff
- Manage reservations and seating arrangements
- Oversee cleanliness and organization of the dining area
- Handle customer inquiries and complaints in a professional manner
- Collaborate with kitchen staff to ensure efficient service
- Monitor inventory levels for front of house supplies

**Qualifications**:

- At least 1 year of experience in food service or hospitality industry
- Knowledge of food handling, preparation, and safety protocols
- Strong leadership and communication skills
- Ability to work well under pressure in a fast-paced environment
- Familiarity with restaurant or hotel operations is a plus
- Excellent organizational skills with attention to detail

Pay: $17.15-$22.50 per hour

Additional pay:

- Tips

**Benefits**:

- Discounted or free food
- On-site parking

Schedule:

- Monday to Friday
- Weekends as needed

**Education**:

- Secondary School (preferred)

**Experience**:

- Hospitality: 1 year (preferred)

**Language**:

- English (preferred)

Licence/Certification:

- Smart Serve (preferred)

Work Location: In person

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