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Industrial Service Technician
4 days ago
**About us**
We are currently seeking for a dedicated and skilled **Service & Sales Technician** for our Coquitlam Branch in British Columbia. This role repairs, refurbishes and maintains industrial painting, powder coating, polyurea/polyurethane machines and lubrication equipment while maintaining a safe working environment. The Branch Service & Sales Technician's primary activity is performing in-house bench service on customer-owned painting and lubrication equipment. This position also operates a field service truck providing on-site installation, commissioning, and services for engineered systems and stationary equipment at customer sites in British Columbia.
**Most relevant responsibilities**:
- Identify and source repair parts for installation
- Prepare repair estimates
- Disassemble and repair airless sprayers, pumps, industrial coating systems, proportioners, valves, compressors, flow monitors, control systems and related equipment
- Conduct troubleshooting and preventative maintenance inspections
- Install and commission new packages
- **Develop positive professional relationships with existing and potential customers**:
- **Advise customers on correct use of equipment**:
- **Anticipate and address customer needs proactively, utilizing service interactions as opportunities to introduce and promote new products.**:
- Follow safety rules and regulations including wearing appropriate personal protective equipment
- Mentor / cross-train others and support other business activities as required
- Maintain a clean and organized work environment
- Create and maintain job work orders
- Fill out proper documentation for receiving, servicing and returning customer products
**Requirements**:
- Previous exposure to both low
- and high-pressure pumps, painting equipment & lubrication equipment. (At least 3 year)
- Ability to work in an environment where chemicals and solvents are used.
- Clean driving record and valid driver's license for operating a company vehicle. Driver's abstract may be required during the selection process.
- Valid passport for travel to the USA for training.
- Ownership of hand tools.
- Self-motivated and able to work independently, meeting deadlines and progressing through daily tasks.
- **Communication skills in English** for customer interactions.
- Willingness to work overtime when needed for repairs that extend beyond regular business hours.
- Basic computer skills including knowledge of Microsoft Office - Excel, Word, Teams and Outlook.
- Able to locate and interpret technical service manuals in computerized database
- Forklift license and/or first aid certification would be an asset, but not mandatory.
**What We Offer**:
- Full-Time position 40 hours/week. Shift: 8am - 4:30 PM
- Competitive base salary, health and dental benefits, and pension plan.
- Positive work culture, opportunities for growth and development such as training programs.
- The opportunity to work on a variety of projects.
Note: This job description is not intended to be all-inclusive. The employee may perform other related duties as negotiated to meet the ongoing needs of the organization.
Application deadline: 2024-02-23
Expected start date: 2024-03-04
**Salary**: $38.00-$40.00 per hour
Expected hours: No more than 40 per week
**Benefits**:
- Extended health care
- Life insurance
- On-site parking
- RRSP match
Flexible Language Requirement:
- French not required
Schedule:
- Monday to Friday
- On call
- Overtime
Supplemental pay types:
- Bonus pay
- Overtime pay
**Experience**:
- Disassemble and repair airless sprayers: 3 years (required)
- Disassemble and repair airless pumps: 3 years (required)
- Industrial Coating Systems: 3 years (required)
Licence/Certification:
- Driving Licence (required)
Ability to Commute:
- Coquitlam, BC (required)
Work Location: In person
Application deadline: 2024-02-23
Expected start date: 2024-03-04
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