Sales Specialist

4 months ago

Edmonton, Canada SB Auto Finance Ltd. Full time

Overview:
We are seeking a highly motivated and results-driven Sales Specialist to join our team. As a Sales Specialist, you will be responsible for generating leads, building relationships with potential customers, and closing sales. This is an excellent opportunity for someone who is passionate about sales and thrives in a fast-paced environment.

**Responsibilities**:

- Customer Engagement: Initiate contact with potential customers, whether in-person, over the phone, or via digital channels, and build strong relationships through effective communication and rapport-building.
- Product Knowledge: Maintain a comprehensive understanding of the vehicles available for sale, including features, specifications, pricing, and available options, in order to effectively educate and advise customers.
- Consultative Selling: Utilize a consultative approach to understand each customer's unique requirements, preferences, and budget constraints, and recommend appropriate vehicles that meet their needs.
- Sales Process Management: Guide customers through the entire sales process, from initial inquiry to vehicle delivery, ensuring a seamless and positive experience at every stage.
- Negotiation and Closing: Skillfully negotiate pricing, financing terms, and trade-in values to reach mutually beneficial agreements with customers, facilitating the closing of sales transactions.
- Follow-up and Customer Care: Maintain ongoing communication with customers post-sale to ensure satisfaction, address any concerns or issues, and cultivate long-term relationships for repeat business and referrals.
- Sales Performance: Meet or exceed established sales targets and performance metrics, including sales volume, gross profit margin, customer satisfaction ratings, and prospect conversion rates.

Qualifications:

- Proven experience in automotive sales or retail sales, with a track record of achieving sales targets and delivering exceptional customer service.
- Strong interpersonal skills, with the ability to effectively communicate, persuade, and build rapport with diverse customer demographics.
- In-depth knowledge of automotive products and industry trends, coupled with a passion for automobiles and a desire to stay updated on the latest advancements.
- Excellent negotiation and closing skills, coupled with the ability to handle objections and resolve conflicts in a professional manner.
- Proficiency in using sales management software, CRM systems, and other relevant tools to track leads, manage customer interactions, and generate sales reports.
- High school diploma or equivalent required; additional education or training in sales, marketing, or automotive technology is advantageous.

Join our team and become an essential part of helping customers find their dream vehicles while driving our dealership's success

Pay: $15.00-$22.77 per hour

Expected hours: No less than 40 per week

Additional pay:

- Bonus pay
- Commission pay

**Benefits**:

- Casual dress
- On-site parking

Flexible language requirement:

- French not required

Schedule:

- Monday to Friday
- Weekends as needed

**Education**:

- Secondary School (preferred)

**Experience**:

- Retail sales: 1 year (preferred)
- sales: 1 year (preferred)

Licence/Certification:

- Driving Licence (preferred)

Work Location: In person

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