Food and Beverage Attendant
2 days ago
As a Food and Beverage Attendant, you will be responsible for upholding the highest quality standards for the food and beverage operations in our outlet, Mosaic to Go.
**What will I be doing?**
You will deliver a high-quality service experience that exceeds customer expectations through the following tasks:
- Maintain the Mosaic to Go food and beverage outlet during designated periods
- Understand menu content, any menu changes, and promotional activities
- Keep your service area clean, tidy, and well-prepared
- Efficiently manage the proper settlement of all customer accounts
- Clean the equipment, restock food and beverage items and clean areas on an as-needed basis
- Assist with any lobby food and beverage offerings
- Answer Guest queries in a polite and helpful manner
- Demonstrate knowledge of all hotel services
- Follow company brand standards
- Assist other departments, as necessary
- Perform other tasks as assigned by management
**What are we looking for?**
Food and Beverage Attendants serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
- Friendly, positive, energetic disposition
- Committed to delivering exceptional guest service
- Motivated to learn new skills and techniques
- Smart and tidy, in appearance
- Positive and willing to participate on a team and work with a winning attitude
- Excellent communication skills in the local language
- Flexible, reliable, and responsive to a range of work situations
- Prepared to manage a variety of customer types, inquiries, and complaints
- Knowledge of alcoholic beverages and mixing of drinks
- Previous food hygiene experience
- Electronic ordering systems experience
- Cash handling experience
**What will it be like to work for Hilton?**
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all
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