Cosmetics Customer Experience Sales Floor Associate
2 days ago
**Résumé des fonctions... **:Offrir un service à la clientèle exceptionnel et aider à l’exploitation de l’aire de vente afin d’assurer une expérience de magasinage positive et de fidéliser la clientèle.
Ce que vous ferez...
1. Accueillir tous les clients de manière polie et courtoise. 2. Aider les clients en faisant la promotion des produits et services, en localisant la marchandise et en prenant des décisions d’achat. 3. Résoudre les problèmes des clients et transmettre leurs préoccupations à la direction, le cas échéant. 4. Préserver la présentation de l’aire de vente en stockant et en effectuant la rotation de la marchandise, en retirant les produits endommagés ou périmés, en installant et en entretenant les présentoirs, l’affichage et le prix des produits. 5. Assurer le traitement adéquat des réclamations et des retours, sécuriser la marchandise, cibler les articles à coulage élevé et maintenir un environnement de travail sécuritaire, conformément aux directives et procédures de la Compagnie. 6. Recevoir et entreposer la marchandise, utiliser l’équipement de manière appropriée, gérer les documents requis, les registres et les autres documents. 7. Transmettre les services et les articles transactionnels appropriés à un gérant du service à la clientèle, au besoin. 8. Dans le rayon des cosmétiques, l’associé sensibilise les clients à la présence d’un associé travaillant uniquement dans le rayon des cosmétiques qui peut leur offrir des renseignements et des conseils.
**Compétences mínimales...**:
- Indiquez ci-dessous les compétences mínimales requises pour ce poste. Si aucune n’est indiquée, il n’y a pas de compétences mínimales. _
Age - 16 or older
**Compétences recherchées...**:
- Indiquez ci-dessous les compétences recherchées facultatives pour ce poste. Si aucune n’est indiquée, il n’y a pas de compétences recherchées. _
Comme requis par la loi, Walmart offrira des accommodements pour les besoins des associés avec des incapacités.
**Emplacement Principal...**
3050 BOUL DE LA GARE, VAUDREUIL-DORION, QC J7V 0H1, Canada
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