Parts Advisor
2 weeks ago
Duties include:
- Assist in retail customer purchases
- Knowledge of the location of all parts and some knowledge of uses and installation techniques
- Ensure customer satisfaction through efficient and timely processing of parts orders within the guidelines of company policies and procedures and by checking parts availability
- Verify prices and enter orders into computer
- Analyze customer requests for parts, provide parts information and prices
- Ability to provide substitute parts information for obsolete/upgraded parts based on experience and outstanding orders
- Establish a good relationship with distributors, dealers, service centers and consumers in order to notify them of parts availability and shipment dates determined by tracking orders and/or invoices
- This position reports directly to both the Service Supervisor and the Service Manager.
**Job Types**: Full-time, Permanent
Pay: $18.00-$21.00 per hour
Expected hours: 40 per week
**Benefits**:
- Casual dress
- Company events
- Dental care
- Disability insurance
- Extended health care
- Life insurance
- On-site parking
- Store discount
Schedule:
- 8 hour shift
- Monday to Friday
- Weekends as needed
**Experience**:
- Automotive or RV Parts: 1 year (preferred)
Licence/Certification:
- Class 5 Drivers License (preferred)
Work Location: In person
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