Parts Advisor

2 weeks ago


Lethbridge, Canada Western RV Country Full time

Duties include:

- Assist in retail customer purchases
- Knowledge of the location of all parts and some knowledge of uses and installation techniques
- Ensure customer satisfaction through efficient and timely processing of parts orders within the guidelines of company policies and procedures and by checking parts availability
- Verify prices and enter orders into computer
- Analyze customer requests for parts, provide parts information and prices
- Ability to provide substitute parts information for obsolete/upgraded parts based on experience and outstanding orders
- Establish a good relationship with distributors, dealers, service centers and consumers in order to notify them of parts availability and shipment dates determined by tracking orders and/or invoices
- This position reports directly to both the Service Supervisor and the Service Manager.

**Job Types**: Full-time, Permanent

Pay: $18.00-$21.00 per hour

Expected hours: 40 per week

**Benefits**:

- Casual dress
- Company events
- Dental care
- Disability insurance
- Extended health care
- Life insurance
- On-site parking
- Store discount

Schedule:

- 8 hour shift
- Monday to Friday
- Weekends as needed

**Experience**:

- Automotive or RV Parts: 1 year (preferred)

Licence/Certification:

- Class 5 Drivers License (preferred)

Work Location: In person



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