Product Manager, Head of Product

2 weeks ago

Halifax, Canada Province of Nova Scotia Full time

**Location**: Halifax, Nova Scotia

**Salary**: $3,091.70 - $3,631.17 Bi-Weekly

**Department**: Cyber Security & Digital Solutions*

**Type**: Full-Time Permanent (35 hours a week)**Union Status**:NSGEU - NSPG

**Benefits**: Paid Holidays, Vacation, Sick/Family Leave, Health, Dental, and Defined Benefits Pension**About the Department of Cyber Security and Digital Solutions* (CSDS)**:
Welcome to the Department of Cyber Security and Digital Solutions* (CSDS), where we are evolving the digital landscape of the Government of Nova Scotia. As pioneers in digital transformation, our mission is to design, deliver, and support user-centered public services that make a real difference to Nova Scotians. We work collaboratively across government departments and with diverse partners to meet digital needs and drive transformation.

At CSDS, you'll become part of a passionate, diverse team that champions innovation and values the richness of multiple perspectives. We're more than an IT department; we're a community of individuals dedicated to enabling digital transformation while bolstering cybersecurity across the province. Our users come from all walks of life, and we embrace that diversity within our own team, understanding that every unique voice strengthens our collective impact.

**Join us on our journey to shape the future of digital services in Nova Scotia.**
- _Formerly known as the Nova Scotia Digital Service (NSDS) group, a part of the previously named Department of Service Nova Scotia and Internal Services_

**The Mission**:
We are on the lookout for someone passionate about using product management to transform public services to join our Head of Product team. As a Product Manager of Business and Consumer digital services, you will lead the development of a modernized Tenancy Information System to help support Government’s housing priorities using principles of human-centered design and internet-era ways of working. You will also be responsible for the on-going success and continuous improvement of digital services in the Business and Consumer portfolio.

**Your Role and Its Impact**:
As a Product Manager, Head of Product, your responsibilities will include:

- Diving deep to understand the people of Nova Scotia and their problems, and champion those problems with your product team to craft and share a product vision for how we can best solve these problems.
- Building solid relationships with partners to understand users' needs, program goals, and the program's policies and operational constraints so that you can develop products that are valuable, usable, and feasible.
- Setting measurable goals for your products and reporting against these to demonstrate progress and build trust amongst users and partners.
- Motivating your team and everyone around you through great storytelling and communication.
- Planning the digital product backlog with multi-disciplinary agile delivery teams that includes our designers, developers, program owners, and policy analysts.
- Working in the open to help improve service delivery.
- Building trust with our government partners and developing their understanding of the benefits of user-centred service design and delivery.
- Providing product management advice and guidance across government to share expertise and build digital capacity in government.

**How You Will Make an Impact**:
Your work will be instrumental in driving the digital transformation of government services in Nova Scotia. Your strategic leadership and dedication to user-centered platform services will simplify and expedite the delivery of digital solutions that are focused on our citizens.

**Who You Are**:
You're a servant leader, with strategic leadership experience and a track record of delivery. Your adaptability, humbleness, and curiosity are the keys to your continuous growth. You are a strong communicator and relationship builder, comfortable presenting to diverse groups. You are open to agile work methods and are always bringing innovative ideas to the table.

**What You Bring to The Table**:

- Senior-level experience in the public or private sector, delivering transformational change to achieve cost savings and service improvements.
- Proficiency in internet-era practices and the ability to collaborate effectively with multidisciplinary teams to achieve business and policy outcomes.
- Knowledge of the technology landscape and marketplace.
- A deep understanding of government as a platform and experience in delivering end user services.
- A strong commitment to customer service excellence, teamwork, and collaboration.

**_We recognize that everyone brings different skills and experiences to the table._**

**_We value diversity of thought and believe that the best teams are those that bring together people with a range of experiences and perspectives._**

**Benefits and Perks**:
At the CSDS with the Government of Nova Scotia, we are committed to providing a fulfilling work environment with numerous

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