Receptionist

1 month ago

Gatineau, Canada Native Women's Association of Canada Full time

**PURPOSE OF THE POSITION**

The Receptionist will be the first point of contact for our organization. The receptionist will be responsible for offering administrative support across the organization. The receptionist will also coordinate front-desk activities, including distributing correspondence and redirecting phone calls.

**SCOPE**

The Receptionist will work under the authority and the supervision of Manager, and is responsible for welcoming guests positively, and executes all administrative tasks to the highest quality standards.

**RESPONSIBILITIES**
- Greet and welcome guests as soon as they arrive at the office
- Direct visitors to the appropriate person and office
- Answer, screen and forward incoming phone calls
- Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures)
- Refer all inquiries to the appropriate individuals, divisions, or departments across the organization.
- Receive, sort and distribute daily mail/deliveries
- Maintain office security by following safety procedures and controlling access via the reception desk (monitor logbook, issue visitor badges)
- Order front office supplies and keep inventory of stock
- Accept and monitor inbound shipments as necessary.
- Update calendars and schedule meetings
- Keep updated records of office expenses and costs
- Perform other clerical receptionist duties such as filing, photocopying, transcribing and faxing
- Other related duties as assigned, from time to time.

**EDUCATION AND EXPERIENCE**
- College Diploma; additional certification in Office Management is a plus;
- Proven work experience as a Receptionist, Front Office Representative or similar role;
- Experience withNGOs, organizations, interest groups and government or government agencies or business/corporate entities;
**KNOWLEDGE, SKILLS AND ABILITIES**

**Knowledge**

The employee must have proficient knowledge in the following areas:

- Some knowledge and understanding of Indigenous Peoples in Canada and internationally, their cultures, histories and traditions;
- Knowledge and understanding of contemporary concerns and issues in the doing of Indigenous business in Canada;
- Understanding and knowledge of Indigenous issues, and norms and standards relevant to promotion and protection of Indigenous women’s rights;
- Some knowledge of key issues impacting Indigenous women and girls in Canada and internationally.
- Bilingualism is mandatory;
- Must have 5 years' experience as a receptionist.

**Skills**

The employee must demonstrate the following skills:

- Ability to communicate effectively and collaboratively with internal and external stakeholders.
- Ability to think critically and act logically to evaluate situations, solve problems and make decisions.
- Ability to take directions and work independently.
- Excellent interpersonal skills;
- Ability to prioritize, multi-task and organize work effectively and under pressure.

**Personal Attributes**

The employee must maintain strict confidentiality in performing the duties of Receptionist. The employee must also demonstrate the following personal attributes:

- Time management and punctuality.
- Respect and understanding of Indigenous women’s issues in Canada;
- Dependable and understands the importance of meeting deadlines.
- Honest, sincere, considerate and truthful.
- Understands the importance of quality work.
- Approachable, articulate and determined.
- Resilient, proactive and positive.
- Coachable and adaptable.

**WORKING CONDITIONS**

NWAC strives to be an employer that properly resources and supports all employees with a conviction to place the employee’s health and happiness along with your family first. To that end NWAC, endeavors to provide a clean, safe and secure workplace with various support mechanisms and operational flexibility. The following list describes assumptions about working conditions:

- Lifting, carrying and managing equipment and supplies may be required.
- Setup of displays, video and audio systems may be required;
- Overtime may be required at times; (these hours must be pre-approved by the Chief of Staff)
- Employees are expected to multi-task with possible interruptions from colleagues, management or other persons.

**Please indicate your indigenous ancestry while forwarding your resume to us.**
- **Preference will be given to applicants of Indigenous ancestry.**_
- **(Section 18 of the Human Rights Code of Ontario)**_
- **Please self-identify.**_
- **We thank all applicants for their interest in this opportunity. Only those selected for an interview will be contacted.**_
- **Accommodations will be provided at all stages of the hiring process. We ask applicants to make their needs known in advance.**_

**Benefits**:

- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- RRSP match
- Vision care
- Wellness program
- Work from home

Schedul

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