Assistant Store Manager

6 months ago


Laval, Canada Swatch Group Full time

**The company**
Swatch embraces the values that coexist in the worlds of art, design, fashion and technology; and lends to them its own spark of creativity. Thus, Swatch is considered a canvas upon which a myriad of expressions have been applied. Cutting edge style, trend setting looks and technology friendly accents have all added to the amazement of owning a Swatch.

Swatch embrasse les valeurs qui coexistent dans les mondes de l'art, du design, de la mode et de la technologie, et leur prête sa propre étincelle de créativité. Ainsi, Swatch est considérée comme une toile sur laquelle une myriade d'expressions ont été appliquées. Un style d'avant-garde, des looks qui définissent les tendances et des accents technologiques ont tous ajouté à l'émerveillement de posséder une Swatch.
**Job description**
The Assistant Store Manager, reporting to the Store Manager, plays a key role in managing all aspects of the store's operations. This role involves driving sales through motivation and support of the staff, guiding the sales team to provide exceptional customer service for sales growth, and meeting operational objectives and ensuring adherence to company policies and procedures.

Starting base pay of $43,500.00 plus monthly performance bonus.

**Benefits**:

- Paid Vacations
- Paid sick days
- Health benefits, including dental and vision coverage.
- Life insurance
- RRSP contributions with company match
- Company Discount

**Responsibilities include**:

- **Customer Service & Sales Generation**: Coaching the sales team to enhance customer experiences and achieve sales targets, ensuring product knowledge, and monitoring performance.
- **Operations**: Assisting in managing store efficiency, adhering to procedures, inventory control, and addressing inventory discrepancies.
- **Personnel Management**: Supporting recruitment, development, and disciplinary processes, contributing to staff evaluations and development plans.
- **Visual Merchandising**: Helping maintain store presentation standards.
- **Other**: Upholding workplace safety, serving as a role model for company policies and procedures

Sous la responsabilité du directeur de magasin, l'assistant du directeur de magasin joue un rôle clé dans la gestion de tous les aspects des opérations du magasin. Il s'agit de stimuler les ventes en motivant et en soutenant le personnel, de guider l'équipe de vente afin qu'elle fournisse un service à la clientèle exceptionnel pour accroître les ventes, d'atteindre les objectifs opérationnels et de veiller au respect des politiques et des procédures de l'entreprise.

Salaire de base initial de 43 500,00 $ plus une prime de performance mensuelle.

**Avantages**:

- Vacances payées
- Congés de maladie payés
- Prestations de santé, y compris la couverture des soins dentaires et de la vue.
- Assurance-vie
- Cotisations à un REER avec contrepartie de l'entreprise
- Remise de l'entreprise

**Les responsabilités comprennent**:

- **Service à la clientèle et génération de ventes**: Encadrer l'équipe de vente pour améliorer l'expérience des clients et atteindre les objectifs de vente, assurer la connaissance des produits et contrôler les performances.
- **Opérations**: Aider à gérer l'efficacité du magasin, respecter les procédures, contrôler les stocks et traiter les écarts d'inventaire.
- **Gestion du personnel**: Soutenir les processus de recrutement, de développement et de discipline, contribuer aux évaluations du personnel et aux plans de développement.
- **Marchandisage visuel**: Aider à maintenir les normes de présentation du magasin.
- **Autres**: Respecter la sécurité sur le lieu de travail, servir de modèle pour les politiques et les procédures de l'entreprise.

**Profile**
- Strong communication skills (verbal & written), including strong relationship building skills.
- Availability to work opening and closing shifts; flexible hours including weekends and holidays.
- Effective leadership skills to mentor and motivate retail team.
- Results oriented with a high level of energy and enthusiasm.
- Ability to communicate in a clear concise and understandable manner.
- Must be a self-starter who works well independently and in team environments
- Solides compétences en matière de communication (orale et écrite), y compris de solides compétences en matière d'établissement de relations.
- Disponibilité pour travailler à l'ouverture et à la fermeture ; horaires flexibles, y compris les week-ends et les jours fériés.
- Compétences de leadership efficaces pour encadrer et motiver l'équipe de vente au détail.
- Orienté vers les résultats, avec un niveau élevé d'énergie et d'enthousiasme.
- Capacité à communiquer de manière claire, concise et compréhensible.

**Professional requirements**
- At least 2 years retail leadership experience, preferably in fashion and/or accessories.
- Intermediate computer skills with working knowledge of MS Office.
- Experience wor


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