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Business Systems Analyst

1 month ago

Calgary, Canada City of Calgary Full time

If you are committed to public service, enjoy collaborating with others, share our values and have a desire to learn and grow, join The City of Calgary. City employees deliver the services, run the programs and operate the facilities which make a difference in our community. We support work-life balance, promote physical and psychological safety, and offer competitive wages, pensions, and benefits. Together we make Calgary a great place to make a living, a great place to make a life.
- The City is committed to fostering a respectful, inclusive and equitable workplace which is representative of the community we serve. We welcome those who have demonstrated a commitment to upholding the values of equity, diversity, inclusion, anti-racism and reconciliation. Applications are encouraged from members of groups that are historically disadvantaged and underrepresented. Accommodations are available during the hiring process, upon request.
- As a Business Systems Analyst, you will bridge business needs and technological solutions. This role involves extensive collaboration with various departments, notably the Assessment & Tax Business Unit, Information Technology (IT), and internal and external service providers. Your responsibilities will encompass supporting, evaluating, and enhancing information systems and services. You will focus on effectively managing and improving the technological landscape to fulfill the business unit's operational requirements and strategic goals. Primary duties include:

- Liaise between business units, IT, and service providers to integrate business processes with technology.
- Conduct in-depth analysis to streamline business functions and information systems.
- Manage system change processes, ensuring operational continuity and efficiency.
- Oversee the development and implementation of technology solutions.
- Offer support and training to staff on new system features.
- Lead strategic projects for technology improvement and innovation.
- Research and resolve complex system-related problems.

**Qualifications**
- A degree in Computer Science, Information Systems, or a related field.
- At least 5 years of experience analyzing, developing, implementing, maintaining, and supporting complex business systems as a developer, business analyst, or project manager.
- Proficiency in writing database queries (Oracle, Microsoft SQL Server) is required.
- Experience in software testing and assisting in user acceptance testing is an asset.
- Experience in project management, business process definition and improvement are an asset.
- Expertise in reporting tools like Power BI and Business Objects is an asset.
- Strong business communication, research, and collaborative skills are essential for the success in this role.

**Pre-employment Requirements**
- Successful applicants must provide proof of qualifications.
- Union: CUPE Local 38
- Business Unit: Assessment & Tax
- Position Type: 1 Permanent and 1 Temporary (up to 18 months)
- Location: 2924 11 Street NE
- Compensation: Pay Grade 11 $43.35 - 57.96 per hour (2024 Rates)
- Days of Work: This position typically works a
5 day work week, with 1 day off in each 3 week cycle.
- Hours of work: Standard 35-hour work week
- Audience: Internal/External
- Job ID #: 310953