Coach - Back of House

2 weeks ago

Markham, Canada Retailors Full time

**Are you Ready?**

The Coach’s mission is to ensure the success of the store by creating an environment that will provide a premium consumer and employee experience and implementing/executing programs to drive business results. The Coach is a natural leader and supports the Head Coach in the daily operations of the store.

ESSENTIAL DUTIES AND RESPONSIBILITIES:
Store Operations
- Performing all store management functions in absence of Head Coach (Store Manager).
- Monitor daily operational procedures and ensure the successful operation of the store on the sales floor.
- Model and supervise efficiencies and best practices.
- Assist the team in ensuring sales goals and key metrics are met: Sales, Conversion, UPT, ADT, Payroll, Secret Shop, Turnover, Staffing
- Ensure compliance in Loss Prevention and Health and Safety measures and hold teams accountable.
- Communicate and execute action plans to Athletes on upcoming projects, targets, priorities, company initiatives, events, promotions or any other store initiatives as communicated by senior leadership.
- Ensure delivery of high-level customer service by being knowledgeable on all products offered.
- Provide consistent coaching on sales, product and training in order to ensure the highest level of customer service and sales.
- Ensure sales results, goals and individual accountability are communicated to athletes; hold athletes accountable to achieve individual and team objectives.
- Role model and empower team to provide a customer-first experience that promotes a sales and service culture.
- Conduct coaching sessions with Leads and Athletes to ensure performance expectations are met.
- Ensure that the floor is stocked and merchandised to company standard.
- Hold Associates accountable for compliance to all company policies and procedures.
- Role model 100% compliance to all Health and Safety, Harassment and Loss Prevention regulations, policies, and procedures.
- Analyze sales reports to identify sales opportunities.
- Support Management in the delivery of on-going training and follow up as required.
- Support the recruitment of Associates as needed, including pre-screens and interviews.
- Review and update the Break Room Communication Board.
- Open and close the store following established procedure.
- Undertake all other relevant duties as required to ensure the store runs smoothly, efficiently and to expected standard in all areas.

Minimum Qualifications
- Minimum of 2 years experience in a retail leadership role.
- Ability to motivate, train, and coach others to a higher level of success and accountability.
- Proficient in Microsoft Office products and retail business systems.
- Ability to work weekends, evenings and holidays as needed.
- Open Availability

Duties of Responsibilities (DOR)

Back of House:

- Monitors the flow of all shipments and ensures prompt follow up with any discrepancies.
- Ensure BOH area is clean, organized to ensure a smooth transition between seasons and complies to safety standards.
- Perform box counts, validate against bills of lading, ensuring discrepancies, shortages or damages are reported immediately.
- Consistently Control and ensure PRE standard within BOH team.
- Use Refill scorecard to improve speed of BOH team.
- Manage implementation and closing of Markdown / Promotion on timely manner.
- Assist sales floor with product placement & stock replenishment.
- Use correct Reason Codes, control, and complete mis-mates within P&P guidelines, follow correct transfer and RTV procedures.
- Check PIV Report, manage negatives and implement negatives reduction plan.- COVID-19 considerations:_
- To keep our employees safe, we have implemented all health and safety procedures in accordance with the Ministry of Labor and Public Health guidelines and requirements_.

  • Nike Markville- Back of House Coach

    4 weeks ago

    Markham, Canada Retailors Full time

    Salary: Are you Ready?The Coach's mission is to ensure the success of the store by creating an environment that will provide a premium consumer and employee experience and implementing/executing programs to drive business results. The Coach is a natural leader and supports the Head Coach in the daily operations of the store. ESSENTIAL DUTIES AND...

  • Manager, Vip Back of House

    3 weeks ago

    Markham, Canada Cineplex Full time

    Work location: CPX Markham and VIP City: Markham What you will do: The VIP Back of House (BOH) Manager’s role is to assist the General Manager in achieving the theatre specific goals through hand on leadership and management of the food service areas within VIP (kitchen and concession). Specifically, the BOH Manager is to achieve this by: _Leading and...

  • Part-time Back of House Coordinator

    2 months ago

    Markham, Canada JD Sports Canada Full time

    **Department**: Retail **Location**: CF Markville, ON **Workplace Type**: On-site **Job Type**: Part-Time, Permanent **The Team**: JD Sports is a sports-fashion retail company with the incentive to inspire the emerging generation of globally minded consumers through a connection to the universal culture of sport, music and fashion. Established in 1981,...

  • Full-time Back of House Coordinator

    2 months ago

    Markham, Canada JD Sports Canada Full time

    **Department**: Retail **Location**: CF Markville, ON **Workplace Type**: On-site **Job Type**: Full-Time, Permanent **The Team**: JD Sports is a sports-fashion retail company with the incentive to inspire the emerging generation of globally minded consumers through a connection to the universal culture of sport, music and fashion. Established in 1981,...

  • Part-time Back of House Coordinator

    3 weeks ago

    Markham, Canada JD Sports Canada Full time

    **Department**: Retail **Location**: CF Markville, ON **Workplace Type**: On-site **Job Type**: Part-Time, Permanent **The Team**: JD Sports is a sports-fashion retail company with the incentive to inspire the emerging generation of globally minded consumers through a connection to the universal culture of sport, music and fashion. Established in 1981,...

  • Full-time Back of House Coordinator

    3 weeks ago

    Markham, Canada JD Sports Canada Full time

    **Department**: Retail **Location**: CF Markville, ON **Workplace Type**: On-site **Job Type**: Full-Time, Permanent **The Team**: JD Sports is a sports-fashion retail company with the incentive to inspire the emerging generation of globally minded consumers through a connection to the universal culture of sport, music and fashion. Established in 1981,...

  • Manager, Vip Back of House

    1 week ago

    Markham, Ontario, Canada Cineplex Full time

    Work location:CPX Markham and VIPCity:MarkhamWhat you will do:The VIP Back of House (BOH) Manager's role is to assist the General Manager in achieving the theatre specific goals through hand on leadership and management of the food service areas within VIP (kitchen and concession).Specifically, the BOH Manager is to achieve this by: _Leading and Managing the...

  • Part-Time Back of House Coordinator

    2 hours ago

    Markham, Canada JD Sports Full time

    5000 Hwy 7, Markham, ON L3R 4M9, Canada Req #351 Friday, May 10, 2024 Department:Retail Workplace Type:On-site Job Type:Part-Time, Permanent The Team: JD Sports is a sports-fashion retail company with the incentive to inspire the emerging generation of globally minded consumers through a connection to the universal...

  • Part-Time Back of House Coordinator

    2 days ago

    Markham, Canada JD Sports Full time

    5000 Hwy 7, Markham, ON L3R 4M9, Canada Req #351 Friday, May 10, 2024 Department:Retail Workplace Type:On-site Job Type:Part-Time, Permanent The Team: JD Sports is a sports-fashion retail company with the incentive to inspire the emerging generation of globally minded consumers through a connection to the universal...

  • Back of House Ecommerce Associate

    2 months ago

    Markham, Canada JD Sports Canada Full time

    **Department**: Retail Stores **Location**: CF Markville, ON **Workplace Type**: On-site **Job Type**: Full-time, Permanent **The Team**: JD Sports is a sports-fashion retail company with the incentive to inspire the emerging generation of globally minded consumers through a connection to the universal culture of sport, music and fashion. Established in...

  • Back of House Ecommerce Associate

    2 weeks ago

    Markham, Canada JD Sports Canada Full time

    **Department**: Retail Stores **Location**: CF Markville, ON **Workplace Type**: On-site **Job Type**: Full-time, Permanent **The Team**: JD Sports is a sports-fashion retail company with the incentive to inspire the emerging generation of globally minded consumers through a connection to the universal culture of sport, music and fashion. Established in...

  • Front of House Supervisor

    3 weeks ago

    Markham, Canada Boston Pizza International, Inc. Full time

    **Front of House (FOH) Supervisor**: A Front of House Supervisor at Canada's leading casual dining restaurant, Boston Pizza, assists the General Manager with the Restaurant’s daily operations. This includes supporting the training, development, and performance management of the Front of House team members. The Front of House Supervisor supports the team to...

  • Front of House Supervisor

    1 week ago

    Markham, Ontario, Canada Boston Pizza International, Inc. Full time

    Front of House (FOH) Supervisor:A Front of House Supervisor at Canada's leading casual dining restaurant, Boston Pizza, assists the General Manager with the Restaurant's daily operations. This includes supporting the training, development, and performance management of the Front of House team members. The Front of House Supervisor supports the team to ensure...

  • head coach

    1 month ago

    Markham, Canada Axis Fencing Corporation Full time

    head coach - Markham, Canada - Axis Fencing CorporationErin Mills Soccer Club 3135 Unity Drive, Unit 3 & 4 Mississauga, ON L5L 4L · Age Group(s) Oversee all the teams · Reports to Technical Director · Term 12-month contract · Salary Remuneration based on experience · Erin Mills Soccer Club (EMSC) is a non-profit community-based ...George Brown College...

  • head coach

    1 month ago

    Markham, Canada Axis Fencing Corporation Full time

    head coach - Markham, Canada - Axis Fencing CorporationErin Mills Soccer Club 3135 Unity Drive, Unit 3 & 4 Mississauga, ON L5L 4L · Age Group(s) Oversee all the teams · Reports to Technical Director · Term 12-month contract · Salary Remuneration based on experience · Erin Mills Soccer Club (EMSC) is a non-profit community-based ...George Brown College...

  • head coach

    1 month ago

    Markham, Canada Axis Fencing Corporation Full time

    head coach - Markham, Canada - Axis Fencing CorporationErin Mills Soccer Club 3135 Unity Drive, Unit 3 & 4 Mississauga, ON L5L 4L · Age Group(s) Oversee all the teams · Reports to Technical Director · Term 12-month contract · Salary Remuneration based on experience · Erin Mills Soccer Club (EMSC) is a non-profit community-based ...George Brown College...

  • head coach

    1 week ago

    Markham, Ontario, Canada Axis Fencing Corporation Full time

    head coach - Markham, Canada - Axis Fencing CorporationErin Mills Soccer Club 3135 Unity Drive, Unit 3 & 4 Mississauga, ON L5L 4L · Age Group(s) Oversee all the teams · Reports to Technical Director · Term 12-month contract · Salary Remuneration based on experience · Erin Mills Soccer Club (EMSC) is a non-profit community-based ...George Brown College...

  • head coach

    4 weeks ago

    Markham, Canada Axis Fencing Corporation Full time

    head coach - Markham, Canada - Axis Fencing CorporationErin Mills Soccer Club 3135 Unity Drive, Unit 3 & 4 Mississauga, ON L5L 4L · Age Group(s) Oversee all the teams · Reports to Technical Director · Term 12-month contract · Salary Remuneration based on experience · Erin Mills Soccer Club (EMSC) is a non-profit community-based ...George Brown College...

  • head coach

    4 weeks ago

    Markham, Canada Axis Fencing Corporation Full time

    head coach - Markham, Canada - Axis Fencing CorporationErin Mills Soccer Club 3135 Unity Drive, Unit 3 & 4 Mississauga, ON L5L 4L · Age Group(s) Oversee all the teams · Reports to Technical Director · Term 12-month contract · Salary Remuneration based on experience · Erin Mills Soccer Club (EMSC) is a non-profit community-based ...George Brown College...

  • Offre d'emploi House Manager

    2 weeks ago

    Markham, Ontario, Canada JD Sports Full time

    5000 Hwy 7, Markham, ON L3R 4M9, Canada Req #351 Friday, May 10, 2024 Department: Retail Workplace Type: On-site Job Type: Part-Time, Permanent The Team: JD Sports is a sports-fashion retail company with the incentive to inspire the emerging generation of globally minded consumers through a connection to the universal culture of sport, music and fashion....