Weekend Concierge
1 week ago
If you’re passionate about being a part of a team that is, committed to the Team Member Experience and driven by innovation and growth, then join us
The Concierge is a critical role within our communities as it impacts the lives of residents and ignites the warmth of human connection.
As a Concierge your typical day will impact in the following ways:
- Responding to all resident and visitor inquiries as their first priority in a diplomatic manner, utilizing problem solving and complaint resolution skills and ensures all complaints are forwarded to the General Manager in writing.
- Promoting excellent customer service in all personal interactions with visitors, families, residents and team members.
- Greeting all visitors to the building and ensures that their needs are addressed in a pleasant and unhurried fashion and conducts mini tours in accordance with policies and procedures.
- Providing clerical and computer support to all managers as requested.
- Completing required records to support cash transactions related to the sale of guest and team member meal vouchers / tickets.
- Flexibility with performing Server duties and assisting in the Dining Room as needed.
- Performing other duties as assigned.
Must haves:
- Completion of grade 12 education.
- Excellent verbal and written communication skills.
- Be able to commit to 8AM-4PM shifts on weekdays and weekends.
- Positive attitude and proven customer service skills through related work experience.
- Proven organizational skills and ability to multi task.
- Must demonstrate computer proficiency with MS Office, specifically Excel, Word, and Power Point.
- All applicants must successfully pass the prescribed Criminal Records Check. Applicable to British Columbia applicants.
**Job Type**: Casual
**Salary**: From $17.00 per hour
**Benefits**:
- Discounted or free food
- Employee assistance program
Schedule:
- 8 hour shift
- Day shift
- Every Weekend
- Holidays
**Experience**:
- Customer service: 1 year (preferred)
Work Location: In person
