IT Operations Analyst

3 weeks ago

Toronto, Canada BMO Financial Group Full time

4100 Gordon Baker Road Toronto Ontario,M1W 3E8
- Breaks down strategic problems, and analyses data and information to provide insights and recommendations.
- Provides initial triage, investigation and resolution of incidents. This may include automated code to production, automated recovery scripts and runbook execution.
- Deploys automated code to production.
- Drives and/or promotes new processes, systems, technology, and operations and expanded capabilities for performance, with the flexibility to align to the unique requirements of the project teams and deliverables.
- Proactively monitors system performance and identifies operational improvements, in ensuring smooth and consistent customer and business partner delivery.
- Supports deployment activities, managing implementation issues to resolution.
- Provides initial triage, investigation and ensures fast turnaround times on issue/incident resolution.
- Collaborates and engages with the appropriate areas across the bank.
- Develops or helps to develop the knowledge assets required for the operation.
- Promotes adherence to standards and industry best practices.
- Develops an understanding of organizational interactions and complexity to engage with the appropriate matrix areas.
- Identifies opportunities to strengthen the operational capability, such as: sharing expertise to promote technical development, mentoring employees, building communities of practice and networks across technology.
- Stays abreast of industry technical and business trends through participation in professional associations, practice communities & individual learning.
- Focus may be on a business/group.
- Thinks creatively and proposes new solutions.
- Exercises judgment to identify, diagnose, and solve problems within given rules.
- Works mostly independently.
- Broader work or accountabilities may be assigned as needed.
- Qualifications:

- Typically 1- 2 years of work experience in IT or business environment and/or B.S./B.A. in computer science, engineering, information systems, math or business. New or recent graduates are welcomed to apply.
- Understanding of Information Technology operating processes used for systems to ensure effective delivery including but not limited to IT Operations mandatory operating standards for monitoring, logging, and alerting.
- Knowledge of support and operations practice, concepts, and technology obtained through formal training and/or work experience.
- Technical and/or business functional knowledge of systems, tools, timing, and dependencies.
- Specialized knowledge from education and/or business experience.
- Verbal & written communication skills - In-depth.
- Collaboration & team skills - In-depth.
- Analytical and problem solving skills - In-depth.
- Influence skills - In-depth.

This role requires 24/7 shift work supporting BMO's critical operations, and will work on-site full time out of the Scarborough Computer Complex at 4100 Gordan Baker Road.

**We’re here to help**

At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.

As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one - for yourself and our customers. We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your skillset.

  • Business Systems analyst

    5 days ago

    Toronto, Canada Atlantis IT Group Full time

    Senior Business Systems Analyst Toronto Job Responsibilities: Utilize knowledge of Capital Markets, market risk, and credit risk to analyze business systems and processes. Collaborate with stakeholders to gather and document business requirements. Design and implement technology solutions to improve business operations. Conduct system testing and support...

  • Business Systems analyst

    5 days ago

    Toronto, Canada Atlantis IT Group Full time

    Senior Business Systems Analyst Toronto Job Responsibilities: Utilize knowledge of Capital Markets, market risk, and credit risk to analyze business systems and processes. Collaborate with stakeholders to gather and document business requirements. Design and implement technology solutions to improve business operations. Conduct system testing and support...

  • Business Systems analyst

    6 days ago

    Toronto, Canada Atlantis IT Group Full time

    Senior Business Systems Analyst TorontoJob Responsibilities:Utilize knowledge of Capital Markets, market risk, and credit risk to analyze business systems and processes. Collaborate with stakeholders to gather and document business requirements. Design and implement technology solutions to improve business operations. Conduct system testing and support user...

  • Business Systems analyst

    5 days ago

    Toronto, Canada Atlantis IT Group Full time

    Senior Business Systems AnalystTorontoJob Responsibilities:Utilize knowledge of Capital Markets, market risk, and credit risk to analyze business systems and processes. Collaborate with stakeholders to gather and document business requirements. Design and implement technology solutions to improve business operations. Conduct system testing and support user...

  • Business Systems analyst

    6 days ago

    Toronto, Canada Atlantis IT Group Full time

    Senior Business Systems AnalystTorontoJob Responsibilities:Utilize knowledge of Capital Markets, market risk, and credit risk to analyze business systems and processes.Collaborate with stakeholders to gather and document business requirements.Design and implement technology solutions to improve business operations.Conduct system testing and support user...

  • Business Systems analyst

    5 days ago

    Toronto, Canada Atlantis IT Group Full time

    Senior Business Systems AnalystTorontoJob Responsibilities:Utilize knowledge of Capital Markets, market risk, and credit risk to analyze business systems and processes.Collaborate with stakeholders to gather and document business requirements.Design and implement technology solutions to improve business operations.Conduct system testing and support user...

  • Business Systems analyst

    6 days ago

    Toronto, Canada Atlantis IT Group Full time

    Senior Business Systems Analyst Toronto Job Responsibilities: Utilize knowledge of Capital Markets, market risk, and credit risk to analyze business systems and processes. Collaborate with stakeholders to gather and document business requirements. Design and implement technology solutions to improve business operations. Conduct system testing and support...

  • Business Systems analyst

    6 days ago

    Toronto, Canada Atlantis IT Group Full time

    Senior Business Systems AnalystTorontoJob Responsibilities:Utilize knowledge of Capital Markets, market risk, and credit risk to analyze business systems and processes.Collaborate with stakeholders to gather and document business requirements.Design and implement technology solutions to improve business operations.Conduct system testing and support user...

  • Operations Analyst, Network Operation

    1 month ago

    Toronto, Canada Royal Bank of Canada Full time

    **Come Work with Us!** At RBC, our culture is deeply supportive and rich in opportunity and reward. You will help our clients thrive and our communities prosper, empowered by a spirit of shared purpose. Whether you’re helping clients find new opportunities, developing new technology, or providing expert advice to internal partners, you will be doing work...

  • Sales Operations Analyst

    1 month ago

    Toronto, Canada FDM Group Full time

    **About The Role**: *** The Sales Operations Analyst is part of the Sales Team and reports directly to the Director of Service Delivery. The position is based at FDM Canada’s Headquarters, in Toronto, ON. The Sales Operations Analyst must be highly organized, self-motivated and an efficient administrator. As well, the Sales Operations Analyst must have a...

  • IT Business Analyst Senior

    5 days ago

    Toronto, ON, Canada Atlantis IT Group Full time

    Senior Business Systems Analyst Toronto Job Responsibilities: Utilize knowledge of Capital Markets, market risk, and credit risk to analyze business systems and processes. Collaborate with stakeholders to gather and document business requirements. Design and implement technology solutions to improve business operations. Conduct system testing...

  • Investment Operations Analyst

    2 weeks ago

    Toronto, Canada Foyston, Gordon & Payne Inc. Full time

    Job Title: Investment Operations Analyst   Overview: Reporting to the Manager - Operations, this individual will be responsible for overseeing the day-to-day investment operations for the High Net Worth (“HNW”) business unit. In addition to this, the Investment Operations Analyst is responsible f

  • Tax Operations Analyst

    1 month ago

    Toronto, Canada CB Canada Full time

    Tax Operations Analyst On behalf of our client in the Banking Sector, PROCOM is looking for a Tax Operations Analyst. Tax Operations Analyst – Job Description The Analyst will provide a range of analytical/process support, reporting, analytics and assist in the generation of various tax slips and filings with Canada Revenue Agency (CRA) and Revenue Quebec...

  • Operations Analyst

    1 month ago

    Toronto, Canada Raise Full time

    Our Banking client in **Toronto, Ontario **is looking to hire an **Operations Analyst **for an **8-months contract **role with Possibility of extension. **What you will be doing** - Process transactions within a wide range of complexity and support Supply Chain Finance team (70-80% of role). These may include, but not limited to Payable Finance products,...

  • Analyst Operations

    4 weeks ago

    Toronto, Canada National Bank of Canada Full time

    **Primary Locations**:Toronto, Ontario**: **Attendance**:Hybrid**: **Employee Status**:Temporary**: **Timeframe**:12 months**: **Schedule**:Full-time**: - You want to join a dynamic team at National Bank? - You are motivated to deliver a superior client experience? - You want to learn more about the Operations sector? - You want to contribute to the...

  • Technical Analyst

    1 month ago

    Toronto, Canada Selrhub It Solutions Full time

    **Responsibilities**: - Analyze business and technical requirements to design and implement effective IT solutions. - Collaborate with stakeholders to gather requirements, understand business needs, and identify technical challenges. - Develop and document technical specifications, system configurations, and data models. - Participate in the full project...

  • Mainframe Analyst

    1 month ago

    Toronto, Canada Atlantis IT group Full time

    **Role - Mainframe Analyst** **Location**:Toronto, ON (Hybrid)** **Duration - Contract** Role name: Analyst Role Description: at least 5 years of Mainframe related QA experience, be a highly analytical self-starter with excellent communication skills and a flexible team player.Ability to conduct testing for complex mainframe systems with strong mainframe...

  • Business Systems analyst

    6 days ago

    Toronto, Ontario, Ontario, Canada Atlantis IT Group Full time

    Senior Business Systems AnalystTorontoJob Responsibilities:Utilize knowledge of Capital Markets, market risk, and credit risk to analyze business systems and processes.Collaborate with stakeholders to gather and document business requirements.Design and implement technology solutions to improve business operations.Conduct system testing and support user...

  • Business Systems analyst

    5 days ago

    Toronto, ON, Canada Atlantis IT Group Full time

    Senior Business Systems Analyst Toronto Job Responsibilities: Utilize knowledge of Capital Markets, market risk, and credit risk to analyze business systems and processes. Collaborate with stakeholders to gather and document business requirements. Design and implement technology solutions to improve business operations. Conduct system testing and...

  • Business Analyst Commodities

    4 weeks ago

    Toronto, Canada Atlantis IT group Full time

    **Role name**: Business Analyst **Role Description**: Experience in Commodities Experience with large scale technology projects Knowledge of project intake, documentation, testing and high-level plans Possesses strong analytical and problem-solving skills with ability to collect and organize significant amounts of information Organized with the ability to...