Installation and Services Project Manager

7 months ago

Mississauga, Canada Arconas Corporation Full time

Arconas is the leading manufacturer and distributor of high-performance furniture for airports, transportation terminals, and public spaces, in North America. Established in 1972, Arconas is a privately owned Canadian company dedicated to enhancing public and high-traffic areas with our comprehensive suite of seating, power, waste, recycling, and counter solutions.

Our products are purposefully designed to the highest standards of durability, comfort, and safety, without compromising beautiful design. In addition to our own manufactured products, we are the exclusive distributor of top European furniture brands Auweko, Bene, Green Furniture Concept, Sellex, and USM Airportsystems. We’re always striving for ongoing innovation in our products and partnerships, so we can continue to lead the way with exceptional furniture options.

Arconas offers an invigorating workplace where design-centric minds can thrive, shaping the landscape of airport furniture with their ingenuity, passion, and creativity. As we continue to lead the way with remarkable furniture solutions, we extend an invitation to project management professionals to join us on this transformative journey of innovation and design excellence.

We are committed to a diverse and inclusive environment for all our employees. We believe that the diversity and unique talents of our people lead to superior quality products and service for our valued customers.

We are also a long-standing, active member of the Airports Council International, the American Association of Airport Executives, and the Airport Consultants Council. We have also been recognized as one of Canada’s Best Managed companies for 10 consecutive years and have achieved Platinum Status for the last four years.

We are now on a determined path to growth leading to great opportunities for personal and career growth. We are looking for someone who is self-motivated, a proactive thinker, and willing to take on difficult challenges to join our Installation and Services team, as an Installation and Services Project Manager.

The Installation and Services Project Manager will manage the project scope, project schedule, and project costs related to furniture installation projects. Furthermore, the incumbent assists in the selection, evaluation, training, and supervision of third-party installation companies.

**Duties and responsibilities**
- Assist in the definition of project scope and objectives, involving all relevant internal stakeholders and ensuring technical feasibility. This includes providing input to sales RFP and tender processes
- Ensure that projects are delivered on time, within scope and budget
- Establish and maintain relationships with third-party furniture installation companies and negotiate pricing and contracts with them
- Provide training to installers and customers on Arconas products and ensure quality standards are maintained
- Coordinate internal resources and third-party installers for the flawless execution of furniture seating projects.
- Ensure that third-party installers’ Health, Safety & Environmental practices, and standards align with Arconas requirements
- Ability to travel on short notice in North America and abroad to ensure quality installation of our products
- Coordinates Service Orders with Customer Service, the third-party installers, and the client
- Will troubleshoot installation and service issues and perform basic root cause analysis
- Ensures strong communication with other departments, to deliver a high level of customer service and satisfaction
- Assist with trade show events, as required
- Perform other duties assigned by Senior Management
- Assist in the development and maintenance of training materials, including written and audio-visual formats

**Qualifications**
- Post-secondary education related to project management, engineering, construction, or a similar background
- 3 - 5 years experience in a related role
- CAPM/PMP designation is an asset
- Ability to manage a team on an installation site
- Experience in organizing and managing projects at large government or commercial facilities
- Understanding of the legal framework of institutional/commercial installation contracts
- A strong mechanical aptitude, along with proficiency in the use of hand tools required in the assembly of Arconas products
- Must speak English and be able to communicate clearly and effectively with all stakeholders
- Ability to travel within Canada, USA, and Internationally, mainly short trips (2 to 3 days) once or twice a month, based on operational needs
- Valid driver’s license

**Working conditions**
- Working in either an Office or having a home office set up with appropriate internet connections to work efficiently, with managerial approval based on operational needs
- Occasional plant environment work; inspections, consultations, training
- Will work off-site in either the client’s and/or the third-party installer’s environment
- When working off-si

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