Disaster Restoration Technician/handyman

MAIN DUTIES AND RESPONSIBILITIES:

- Provides prompt and professional service to all customers. This includes being polite, courteous and respectful.
- Completes customer service schedules on time. Keeps internal personnel such as dispatchers and/or appropriate supervisors/project managers informed of daily schedule.
- Demonstrates professional knowledge of all company products and services.
- Assesses and determines customer requirements and communicates them with dispatcher/ supervisor and or project manager.
- Performs appropriate steps to mitigate further water damage in the home and/or business, depending on the situation. Schedule revisit through dispatch to check on drying conditions.
- As necessary, performs professional disaster restoration services in customer's home using company solutions and products.
- Prior to leaving, provides customer with necessary safety information or instructions concerning all equipment left at the site and areas extracted and/or just cleaned.
- Operates company vehicle with good judgment, obeying all traffic laws, rules and regulations.
- Maintain an acceptable driving record.
- Performs regular company vehicle maintenance, as outlined in company standards and procedures.
- On a daily basis, submit all accurate completed paperwork and have all supporting documents in order. This is a mandatory responsibility that needs to be performed consistently each and every day.

OTHER EXPECTATIONS:

- Maintain a high level of personal grooming and appearance.
- Meet company standards for attendance and punctuality.
- Fosters good work relationships at all levels of the company.
- Attend training meetings as determined by management.
- Perform all other duties as assigned.

**REQUIREMENTS**:

- Possess a valid Ontario driver's license with a clean Abstract
- WRT certification
- At least 1 year Water Damage experience, or equivalent
- Be available to be "On Call" on evenings and weekends on a rotating basis.

**PHYSICAL DEMANDS: The physical demands of this position, requires the employee to perform extensive walking, standing, lifting, bending, carrying of approximately 50 lbs. equipment etc., up and down stairs.**

About cdrg+RedTeam: The cdrg+RedTeam is one of Ottawa’s leading, privately-owned restoration companies. The Company responds 24/7 to emergencies affecting residential and commercial properties, as well as large-scale industrial buildings.

Qualification Questions
- How many years of Handyman experience do you have?
- How many years of Water Damage experience do you have?
- Do you have the following license or certification:
**Salary**: $18.00 to $24.00 /hour

**Job Types**: Full-time, Part-time
Part-time hours: 40 per week

**Salary**: $18.00-$24.00 per hour

**Benefits**:

- Extended health care

Schedule:

- 10 hour shift
- 12 hour shift
- 8 hour shift

Supplemental pay types:

- Overtime pay

Ability to commute/relocate:

- Gloucester, ON: reliably commute or plan to relocate before starting work (preferred)

**Experience**:

- restoration: 1 year (preferred)

Work Location: In person