Head Concierge

**ABOUT US**

Cleantech Service Group is based in Richmond and provides cleaning and maintenance services to commercial establishments and strata buildings throughout the Lower Mainland. In business since 1996, Cleantech is committed to providing superior, sustainable services to our customers and has seen rapid and continuous growth.

**JOB DESCRIPTION**

We're looking for a head concierge who can provide exemplary customer service to residents. Duties include greeting residents and guests, managing packages, coordinating maintenance requests, and ensuring security protocols. Assist our residents with reservations, handle inquiries, and contribute to a positive living environment.

**KEY DUTIES & RESPONSIBILITIES**:
**-Resident Service: Assist residents with various needs, such as package handling, key management, and information inquiries.**

**-Security Oversight: Monitor and control access to the property, ensuring the safety and well being of residents.**

**-Vendor Coordination: Facilitate communication with service providers and contractors for maintenance or repairs within the property.**

**-Event Planning: Organize and coordinate community events or gathering to foster a sense of community among residents.**

**-Administrative Support: Handle administrative tasks, such as managing reservation, maintaining records, and assisting with resident communications.**

**-Emergency response: Be prepared to respond to emergencies, alerting appropriate authorities and guiding residents in safety protocols.**

**-Building maintenance: Report and coordinate minor maintenance issues and liaise with property management for resolution.**

**-Information Resource: Act as a knowledge resource for residents regarding local services, amenities, and community policies.**

**-Communication Liaison: Facilitate effective communication between residents, property management, and other relevant parties.**

(40hrs/week)

Shift Timings: 7am-3pm

**Salary**: $24.00 per hour

Flexible Language Requirement:

- English
- French not required

Schedule:

- 8 hours shift
- Monday to Friday

**Experience**:

- Caretaker or Concierge 1 year (preferred)
- Customer Service 1 year (preferred)

Work Location: In person

**Job Types**: Full-time, Permanent

Pay: $22.00-$24.00 per hour

Expected hours: No more than 40 per week

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday
- Morning shift
- Weekends as needed

**Experience**:

- Customer service: 1 year (preferred)
- Concierge/caretaker/building manager: 1 year (preferred)

Work Location: In person