Bellperson / Valet

**Description**:
**RESPONSIBILITIES**
- Accommodate guests by opening doors and assisting with luggage or other heavy items.
- Direct traffic in the parking area as needed and assist guests in entering and leaving the parking area.
- Collect and accurately label keys belonging to guests to ensure their proper return.
- Park guests' vehicles in predetermined areas within the parking lot, following all traffic laws.
- Operate vehicles safely and responsibility.
- Maintain lobby, front door, bell stand, and luggage room cleanliness and order.
- Markets the entire hotel when rooming a guest.
- Maintains complete knowledge of hotel amenities and layout, local attractions, and airport transportation.
- Reads log book daily.
- Keeps up-to-date on in-house groups and functions.
- Issues proper luggage tags, stores bags properly, cross-reference when issuing.
- Maintains vehicle maintenance records properly.
- Ensures deliveries/luggage are brought to correct rooms.
- “Posts up” - demonstrating a readiness to help.
- Facilitates prompt handling of guest luggage and needs during peak periods.
- Assists in the maintenance upkeep of the bell closet and carts.
- Works systematically so as not to lose luggage.
- Operates bell carts with care, so as not to damage property or cause injury.
- Deliver guest valet laundry in a prompt manner.
- Able to accurately give directions and information regarding the immediate and metro areas.
- Reports tips daily.
- Demonstrates thorough knowledge of all emergency procedures.
- Ensures that all checklists and responsibilities are completed by the end of shift.

**QUALIFICATIONS**
- Good communication skills.
- Good interpersonal and customer service skills.
- Clean-cut, presentable appearance and well groomed.
- Ability to work cooperatively within a team.
- Very attentive.
- Good command of English, second language is an asset.
- Driving licence Class 5 with a clean driving record required without exception.
- Meet physical demands of the position; ability to lift at least 50 pounds regularly, stand and walk for long periods of time and twist, bend, squat, and stretch to perform routine tasks.
- Driving school completion certificate will be an asset.
- Previous Bellperson and/or professional driving experience will be an asset.

Here are some reasons our associates like working for us:
Benefits (Full Time Associates only)

We offer competitive wages. Full-time associates are eligible to participate in a comprehensive benefit package, which includes medical/dental/vision plans, life insurance, LTD, tuition assistance, discounted room rates at Concord managed and Marriott branded hotels, plus training & development and career advancement opportunities.

Why Concord?

Our culture is based on our five Cornerstones and they are what we consider our foundation: Quality, Integrity, Community, Profitability, and Fun. It’s important to us to provide a great work environment for our associates and we strive to hire the BEST associates in the market. At Concord, you can enjoy a culture where you are valued and our Associate First policy is a way of life. Utilize your hospitality talents with a Company that cares about you and your development. We do many fun things on property to stay engaged with our associates and show you we care about you.

You take pride in your work, the hotel, and your employer to make sure we exceed our guests’ expectations. If this is you, we want you to contact us... Now

Autograph Collection/Courtyard by Marriott Hotel

525 5th Ave SW

Calgary, AB T2P 1R7

Canada

Telephone (403) 300-6630